Description
QUALIFICATION SUMMARY Demonstrated success in application administration, software release, custom development with varied COTS enterprise software, file transfers across platforms/operating systems (including conversion for formatting/platform), troubleshooting first/second level escalations, knowledge sharing at all levels, peer development, team building and motivation, documentation, subordinate review. monitoring, and development, direct client support, and determining opportunities for improvement or automation. Quick study not satisfied with simply completing the task - rather ensuring everything is configured best for growth and replication reviewing all issues/alarms for RCA and prevention of recurrence or training opportunities. Cross-team function/communication confirming entire business is considered.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| St. Louis Ehlers Danlos Syndrome Support Group | Global Technology Services Founder & Ambassador | 10/1998 - 9/2017 |
Accomplishments
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