Occupation:Help Desk Specialist |
Location:Temple Hills, MD |
Education Level:Associate |
Will Relocate:YES |
Description
SUMMARY Eleven years of Desktop Support in both intelligence and Information Technology (IT). Skilled in providing high-level information Technically skilled in Windows NT, Windows 2000/2003, and Windows XP, Vista and Windows 7 and 8. Windows Server 2000/2003/2008. Troubleshooting computer systems and proven track record in identifying problems and resolving the issue, with Excellent listening skills, oral and written communications. Moreover, able to make decisions independently and quickly with minimal escalations.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Armed Forces Sevice Corp | Desktop Support/Helpdesk/Asset Management Wmata (Metro) Contractor | 12/2016 - 11/2015 |
| Patent & Trademark Office | Desktop Support (Tier Ii) Contractor | 2/2013 - 3/2015 |
| Symantec Pc Anywhere | Remote Desktop | 2/2013 - 2/2013 |
| Wmata (Metro) | Desktop Support Technician (Tier Ii) Contractor | 1/2011 - 2/2013 |
| Department Of State (Irm Ilms) | Support Desk Technician Systems Administrator Contractor | 11/2008 - 1/2011 |
| Tkc Technology Solutions | Lead Sr. It Specialist Ii Contractor | 10/2007 - 10/2008 |
| Pentagon Force Protection Agency | (Pfpa) Contractor Shift Supervisor Help Desk Technician Tier Ii | 8/2005 - 9/2007 |
| The World Bank | Field Technician/Asset Manager | 1/2004 - 1/2005 |
Accomplishments
Highlights:
Companies I like:
private
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