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Online Resumes with "Escalation"
System Administrator - 20 Years of Experience - Near 28086
Summary of Qualifications * 15 years has managed and provided help desk, troubleshooting networking issues prior to escalation, desktop and laptop imaging, and IT monitoring and maintenance support for hardware, software, and mobile devices for the U.S. House of Representatives, U.S. Patent and Trademark Office (USPTO), DOJ, the law firm of Sutherland, Asbill, and Brennan, U.S. Environmental Protection Agency (USEPA), U.S. ...
Ideal Companies: Amazon, charolette,
Tags for this Online Resume: Active Directory, Desk Top Support, Microsoft Active Directory, Servers, Account Management, Imaging, Management, Operating Systems, Security, Inventory
Help Desk Specialist - 9 Years of Experience - Near 20912
Summary of Qualifcations * Strong background in highly visible, fast paced customer service positions. * Exceptional troubleshooting skills, with strong knowledge of Windows, Apple, Novell, MS Office, Internet connections and peripherals. * Skilled communicator, able to successfully work with wide range of end-users to diagnose, resolve, or escalate when necessary, a variety of technical issues * Experience setting up, inst...
Tags for this Online Resume: Active Directory, Configure, Dell, Microsoft Active Directory, Microsoft Office, Microsoft Windows, Software, A+ Certification, Customer Service, Development Activities
Facilities Manager - 20 Years of Experience - Near 91402
Obtain a position as a Chief Engineer/Assistant Chief Engineer of the facility at your location. Qualification profile Innovative, Facility Maintenance Technical Supervisor with extensive experience within industrial environment, proven ability to manage and implement facility processes. * Posses in dept knowledge of facility maintenance and knows well facility equipment. * Analytical and intuitive, always looking for best ...
Tags for this Online Resume: Cardiopulmonary resuscitation (CPR), Security, Utilities, Management, Banking Industry, HVAC, Plating, Support, Technical Support, Automation
Network Engineer
Professional Summary * 8 years of experience in Networking and Security, including hands-on experience in providing network support, installation and analysis for a broad range of LAN / WAN communication systems. * Expert Level Knowledge about TCP/IP and OSI models. * Experience with designing, deploying and troubleshooting LAN, WAN, Frame-Relay, and Ether-channel. * Experience in Configuring & implementing VLAN, VTP, LAN s...
Tags for this Online Resume: Border Gateway Protocol, Cisco, Configure, Open Shortest Path First IGP, Routers, Troubleshooting, Local Area Network, Networking, Switches, DHCP (Dynamic Host Configuration Protocol)
Network Engineer
Professional Summary * 8 years of experience in Networking and Security, including hands-on experience in providing network support, installation and analysis for a broad range of LAN / WAN communication systems. * Expert Level Knowledge about TCP/IP and OSI models. * Experience with designing, deploying and troubleshooting LAN, WAN, Frame-Relay, and Ether-channel. * Experience in Configuring & implementing VLAN, VTP, LAN s...
Tags for this Online Resume: Open Shortest Path First IGP, Routers, Troubleshooting, Border Gateway Protocol, Cisco, Configure, Local Area Network, Networking, Switches, Monitoring
Help Desk Specialist
Summary Provides support to end-users for PC, server or mainframe applications, and hardware. May interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate...
Tags for this Online Resume: Management, Networking, Troubleshooting, Communications, Information Technology, Remedy, Voice, Data Backup, HP, IBM
Manager
SUMMARY * Managed $7M+ Portfolio, Lead the work of 100+ Resources including Onsite and Offshore team * 17+ years of experience in Information Technology Industry Good Domain experience in Insurance and Healthcare. * Performed Variety of roles Project Manager, Engagement Manager, Portfolio Manager and Service Delivery Manager Role * Very good exposure in Application Maintenance (IT Service Management) and executed Managed Se...
Tags for this Online Resume: Active Server Pages, Reviews, Management, Metrics, Monitoring, Offshore, Planning, Services, Status Report, Support
Network Engineer
Professional Summary * 8 years of experience in Networking and Security, including hands-on experience in providing network support, installation and analysis for a broad range of LAN / WAN communication systems. * Expert Level Knowledge about TCP/IP and OSI models. * Experience with designing, deploying and troubleshooting LAN, WAN, Frame-Relay, and Ether-channel. * Experience in Configuring & implementing VLAN, VTP, LAN s...
Tags for this Online Resume: Border Gateway Protocol, Cisco, Configure, Open Shortest Path First IGP, Routers, Troubleshooting, Local Area Network, Networking, Switches, DHCP (Dynamic Host Configuration Protocol)
Project Manager -
SUMMARY Well-developed professional with extensive project and operations management in technology, medical and construction industries. Adept at implementing effective project/programs to streamline operations, increasing profitability and building teams. Consistent at building and leading great teams that reach their goals through cross-functional collaboration and clear accountability. PROJECT MANAGEMENT SKILLSET Tech an...
Tags for this Online Resume: P&L, Payroll, Phlebotomy, Quality, Software, Software Development, Test, Project Manager, product manager, customer service manager, estimator, bookkeeper, operations manager, office manager, HR, vendor relations, customer, sales, marketing, product cycle, team player, motivated, streamline, building and leading, cross-functional, collaboration, clear accountability, communications
System Administrator
SUMMARY: * Over 9+ Years of experience in Windows and VMware Systems. * Worked as a team member and team lead to provide 24x7 on-call Windows and VMWare production support and escalations. * Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a ran...
Tags for this Online Resume: Security, Active Directory, DFS, DHCP (Dynamic Host Configuration Protocol), Kerberos, Microsoft Active Directory, Microsoft Windows, Azure AD connect, DFSR, Quest Active Roles, Quest Forest recovery manager, Quest reporter, Quest Auditor, Leberman, Men and Mice, RADIUS, LDAP, PKI
Project Manager
SUMMARY: I am a seasoned professional with ten plus years experience in Project Management (IT and Telecom) I am an energetic, innovative individual that is a skilled team leader and player with a full knowledge of SDLC methods and procedures. Proficient in: MS Office Suite, Java/Oracle based application deployments and enhancements. Product Knowledge of: Voice Over IP, LightSpeed, U-verse. Software Use Case Modeling, Info ...
Tags for this Online Resume: Voice, Information Technology, Software, Software Development, Telecommunications, Cisco, Documentation, AT&T, Frame Relay, ISDN, sql, linux, agile
Project Manager
Strategic Initiatives develop business operations and project management standards and best practices across four primary disciplines: Engineering RxD Design and Product an Management. internal expert on agile product development and production planning. nalyzing Planning valuating A E internally Works with the client-facing project managers to manage and plan project budgets realistic timelines. that Understands not all pr...
Tags for this Online Resume: Marketing Management, Sales, Securities, Outsourcing, Pc, Personal Computer, Statistics, agile