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Online Resumes with "Call center "
Administrative Assistant - 16 Years of Experience - Near 06515
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SUMMARY OF QUALIFICATIONS * Proficient in all Microsoft Office programs (Word, Excel, Powerpoint & Access) * Highly skilled in multiple and complex database reporting (Qualtrics, OnCore, SPSS, Sirius & Click) * Strong organizational and analytical skills * Great knowledge of general accounting principles * Typing: 65 WPM * Great team leader
Tags for this Online Resume: Policies and Procedures, Email, Filing, Inventory, Administrative Assistant, Call Center, Database, Financial, Financial Policy, Management, Event Planning, Surveys
Supervisor - 4 Years of Experience - Near 75234
Summary Technical Support Supervisor with 20 combine years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. Customer Support Leadership with 20 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. Exceptional telephone etiquette Vast technical knowledge
Tags for this Online Resume: Insurance, Underwriter, Underwriting, Troubleshooting, Policies and Procedures, Support, Technical Support, Call Center, Management, Pricing
Customer Service Manager - 16 Years of Experience - Near 19083
Summary of Qualifications ~ * Extensive experience coordinating, planning, and supporting daily operational and administrative functions within call center environments. * Proven track record of successfully developing and managing high performing teams utilizing a consultative coaching management style. * Adept at supporting company business targets by creating, implementing and analyzing operations policies and procedures...
Tags for this Online Resume: Customer Service, Management, FACETS, Insurance, Life Insurance, Call Center, Coaching, Complaints, Operational Excellence, Planning
Help Desk Specialist - 6 Years of Experience - Near 76001
Tags for this Online Resume: Troubleshooting, Apple MacIntosh Operating System, AT&T, Call Center, Desk Top Support, Desktop Computer, Ethernet, Help Desk, Modems, Monitoring
Customer Service Manager
Tags for this Online Resume: Payroll, Accounts Receivable, Corporate Accounts, Complaints, Accounting, General Ledger, Scheduling, Call Center, Satellite, Email
Project Manager - 15 Years of Experience - Near 80829
SUMMARY Accomplished project management professional (PMP), with proven expertise in program and project management, release management, business analysis, risk and change management for all phases of Software Development Life Cycle (SDLC), Infrastructure Management and Cloud Computing. Extensive experience providing project oversight and leading cross-functional teams in Waterfall, Agile and ITIL environments. A highly eff...
Tags for this Online Resume: Web, Web Technologies, Acceptance Testing, Best Practices, Business Analysis, Project Management, Business Continuity Planning, Call Center, Client/Server, Customer Relationship Management
Data Centre Manager
To secure and maintain a customer facing support services management role that will allow me to continue to both mentor like minded customer service professionals whom share the goal of providing the highest quality of support services possible.
Ideal Companies: American Airlines and AT&T
Tags for this Online Resume: Customer Account Management, Major Incident Management, Strategic Planning, Business Relationship Management, Team Leadership, Process Management, Data Center Management, Customer Incident Escalation Management, Cisco Wireless Network Administrator, Help Desk Management, Disaster Recovery, End User Product Training, Call Center Management, ITIL, Software Integration, Vendor Management, Critical Thinking, Telephony
Marketing - 9 Years of Experience - Near 21012
Creative marketing professional with over 15 years experience in creating and executing strategic marketing plans for both B2C and B2B to increase sales. Dynamic communications expert with broad- based experience in content creation on-line and off-line direct marketing ESP management and optimization and SEO. Proven success in implementing electronic and print marketing campaigns in support of corporate brands and customer...
Tags for this Online Resume: Call Center, Forecast, Planning, Strategic Planning, Telemarketing, Marketing Management, Management, Budgeting, Customer Relationship Management, Project Management
Customer Service Representative - 5 Years of Experience - Near 76140
Career Summary: Experienced Customer Service Rep with over seven years direct or relevant call center experience specializing in escalated billing issues Improved operational efficiencies by instructing new hires through on the job training Strong Analytical and Organizational skills developed and enhanced through a Bachelors of Arts in Sociology/Psychology Ability to prioritize and remain focused on the essence of an issue...
Tags for this Online Resume: Accounting, Accounting Software, Communication Skills, Deposits, Documentation, Payroll, Peachtree, Peachtree Accounting, Receivables, Software
Manager - 11 Years of Experience - Near 89074
SUMMARY OF EXPERIENCE An experienced manager with a demonstrated record of results in Operations, Human Resources, Labor Relations, Payroll, Scheduling, Safety and Training, financial performance, profitability, employee motivation and performance.
Tags for this Online Resume: Payroll, Policies and Procedures, Financial, Labor Relations, Purchasing, Scheduling, Call Center, Transportation, Human Resources, Management, Storage unit
Director - 9 Years of Experience - Near 73142
SUMMARY Executive with 15 years' experience in Business Process Improvement/Implementation/Change Management, Strategic Consulting, Project/Program Management, Client Management, and former U.S. Dept. of Energy contractor. Experienced working with executive management to deliver strategic change, organization strategies, and technology adoption solutions to enable the success of the organization's goals. Skilled at assessin...
Tags for this Online Resume: Business Process, Management, Process Improvement, Program Management, Project Management, Six Sigma Quality, Scrum / Agile, Coaching and Mentoring, Client Service, Business Development
Training & Development Manager - 5 Years of Experience - Near 13027
PROFESSIONAL SUMMARY Highly respected, results-oriented Service Improvement Supervisor with 10 years' experience in enhancing customer service across various departments. Core competencies include the keen ability to assess key business issues and objectives and propose complete solutions resulting in improved service, organizational effectiveness and financial performance. Visionary leader with the ability to deliver world...
Tags for this Online Resume: Leadership, Scheduling, AVAYA, Call Center, Consulting, Customer Relationship Management, Financial, Quality Assurance, Test, Audit, Training, Development, Manager
