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Online Resumes with "service delivery "



Manager - 5 Years of Experience - Near 27587

Professional Services Delivery Manager seeking an opportunity to use my retail banking systems delivery, customer service and management skills to improve customer satisfaction and revenue delivery.

Tags for this Online Resume: Pricing, Professional Services, Sales, Services, software, Service Recovery, SaaS, Pre-sales consulting, project management

PMO/Project Manager - Financial Services - New York City

A firm believer that PMO’s should be enablers of progress, not a bureaucratic entity that will count, measure anything and everything just because it can be; producing reams of reports that contain pages and pages of “data” as opposed to meaningful “information” for the actual intended audience; imposing an overhead of 7%-10% on otherwise productive Project Management time filling out redundant templates. I have: Introduc...

Tags for this Online Resume: Banking Industry, Commercial Lending, Front Office, Management, Wealth Management, Derivatives, Disaster Recovery, PMP, Project Manager, AML, agile, software, brokerage, capital markets

Project Manager - 13 Years of Experience - Near 19425

Detail oriented and results-driven Project Manager with over ten years' experience looking for a challenging position to lead all functions of project management with outstanding communication, leadership, and organizational skills that enhance service delivery and efficiency in overall company performance.

Tags for this Online Resume: Project Management, Project Manager, Quality Assurance, Test, Procurement, Construction, Carpenter, AIA, Architect, Estimator, Program Manager

Business Analyst - 15 Years of Experience - Near 51501

Summary of Qualifications Results-oriented PMO Analyst adept in project management and strategic planning while supporting multiple * Extensive business risk management experience with a solid academic background in business administration, audit management, and risk management * Exceptional communication skills and demonstrated ability to create and manage cohesive, productive work environments Areas of expertise: PROGRAM ...

Tags for this Online Resume: ADT, Agile, Android, Applications, ARM, Associate in Risk Management, Audit, BMC Software, Budgeting, C Programming Language

Communications - 20 Years of Experience - Near 01463

Highly organized Communications/Client Service Executive with 20+ years in the communication, client service, sales operations, marketing, administration, and executive-level fields. I am a pro-active and responsive executive with all facets of an organization, whether it be a salesperson, peer, high-level executive or an outside customer. I thrive in fast-paced organizations and have participated in many new initiatives,...

Tags for this Online Resume: marketing, sales, print, Program Development & Management, Project Manager, Project Coordinator, Sales Enablement, Advanced Administration Skills, Communications, Client Manager, social media

System Engineer - 17 Years of Experience - Near 160036

Seeking Challenging carrier in your Esteem Organization & looking forward to be a part of dynamic team of highly qualified professional having abundant scope & recognition for hard work & sincerity. Career Overview * Functional experience in the field of ATM, BNA, Kiosk * Monitoring and Installation ATM, BNA and Kiosk, Keeps track of payments collection. * Assigning tasks and monitoring of all team members performances. * M...

Tags for this Online Resume: Asynchronous Transfer Mode (ATM), Cisco Certified Network Associate, Information Technology, ISO, ISO 9001, Mba, Routers, Support, Technical Support, Training

Software Sales Representative - 20 Years of Experience - Near 75077

CAREER SUMMARY Consistent top sales achiever for success selling IT Data Center solutions for on premise and cloud environments and recognized sales leader and consultant for providing solutions for enabling improved overall IT operations for Large Enterprise and Mid-Market Data Center environments: * Infrastructure (compute, virtualization, network, storage, converged and hyper converged) and application and data environme...

Tags for this Online Resume: Dell, Management, Telecommunications, Nortel, Automation, Networking, Sales, SuSE Linux, Brocade, Business Development

Customer Service Manager - 12 Years of Experience - Near 32837

PROFESSIONAL SUMMARY A results driven executive with demonstrated abilities to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Strong technical and business qualifications with an impressive track record of hands-on experience in strategic planning, business unit development, project and product management, and sys...

Tags for this Online Resume: Management, Automation, Business Requirements, Change Management, Consolidations, Consulting, Customer Service, Firepond Contact Center, customer service, call center

Director - 20 Years of Experience - Near 22556

Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...

Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center

Manager - 20 Years of Experience - Near 75034

SUMMARY * Pragmatic Infrastructure Operations Manager and Program Management professional with reputation for strong work ethic, approachability and consistent leadership * Developed and Delivered ITIL /ITSM framework for Enterprise Services * Adept at building strong relationships with global C-level management * Successfully delivered infrastructure programs and solutions leading cross-functional on-shore and off-shore te...

Tags for this Online Resume: Infrastructure, Agile, Audit, Benefits, Budgeting, Business Requirements, agile, Service Delivery Manager Infrastructure, ITSM Analyst, Scrum Master, Transition and Transformation, ITSM Framework, Cross functional teams, Project Management, program management, ITSM Process expert, SErvice Now

Corporate Trainer - 12 Years of Experience

SUMMARY Accomplished engagement and operations leader with strong track record driving sales, operational efficiency and customer/member experience results. Works closely with clients, internal staff and management in corporate and nonprofit organizations to ensure sound business planning, effective sales, marketing and day-to-day customer service delivery. Directs prospecting, follow-up, booking appointments and securing s...

Tags for this Online Resume: Customer Service, Sales, Transitions, Financial, Financial Reporting, Management, Business Planning, Email, Marketing Management, Metrics

Project Manager - 19 Years of Experience - Near 92010

SUMMARY OF QUALIFICATIONS * * PMP, CISM, and ITIL III Certified * Leader for Transformational efforts (DevOps transition, Identity Management, Data Classification, VDS, Cloud Enabled, Hyper-Converged infrastructure, DFARS prepared) * 25+ years of IT experience * Program and Project Management (PMO/PLC) * DID Cyber Security POC * PM Cyber Security Awareness, COBIT, CMMI, and EISA, Training * Program Manager Server Hardening ...

Tags for this Online Resume: Test, Encryption, DevOps, Cloud, agile, Security, Compliance, Strategic, Virtualized, CDI, DFARS