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Online Resumes with "service delivery "



Manager - 20 Years of Experience - Near 77318

Accomplishments Last 16 years received top rating on annual reviews and received 2 Horizon Awards only given to 70 employees on an annual basis out 70,000+ globally. Successfully negotiated a contract to deliver and improved Service Delivery Reporting platform, while reducing TCO by 40%, delivering and increasing customer satisfaction by 1.8 points.

Tags for this Online Resume: Management, Amazon Web Services, Architect, Architectural, Automation, Best Practices, Configure, Data Mining, Lotus, Lotus Notes

Vice President - 20 Years of Experience - Near 13039

Profile Senior Financial Operations Director who optimizes operational and financial performance of back office securities processing functions. Expertise in driving client service, retention, and market growth. Specialize in leading continuous process improvement initiatives. Strongly committed to cultivating strong employee, customer and management relationships, to ensure most seamless integration of company-wide initiat...

Tags for this Online Resume: Due Diligence, Financial, Financial Analysis, Financial Services, Management, Mergers, P&L, Process Improvements, Securities, Real Estate, management, manager, Financial Services Operations Manager, operations

Quality Assurance Specialist - 9 Years of Experience - Near 30009

Professional Summary * ITIL certified professional, 11 yrs experienced in Risk Assurance Analyst & Test Lead, In depth knowledge of SDLC, Testing Methodologies, Telecom Domain & POS. * Proficient in Backend, System, Functional and Regression testing Web Based applications. Capability to understand the design specifications of the Product to be tested and design very complex test cases and visualizes extensive scenarios for ...

Tags for this Online Resume: Test, Manual Testing, AT&T, Test Cases, Extensible Markup Language (XML), HP, Microsoft Excel, Microsoft PowerPoint, Software, Vendor Management

ERP - 14 Years of Experience - Near 20165

Professional Summary Seasoned Enterprise Director combining over 20+ years of extensive Business Application experience to actively improve the implementation and support of Business systems and business processes. With more than 11 years in Director-level roles, I have led at the highest level across complex, global organizations, ensuring project excellence, regulatory compliance, stakeholder satisfaction, and cooperative...

Tags for this Online Resume: Workday, SAP, Financial, HR, Human Resources, PMP, Project Manager, Process Re-Engineering, HRIS, ITIL, ERP

Caterer - 5 Years of Experience - Near 42101

Summary High-Energy Solutions / Optimal Service Delivery / Effective Relationships Accomplishments * Increased Catering Sales from $900,000 to 1.7M * EBIT 7% * Partnered with University Hospitality and Business Programs to offer live labs, job and career opportunities for students * Implemented new booking system and new menu system (Cater trax and Menu4mulator * Developed key relationships in the University and Bowling Gre...

Tags for this Online Resume: Sales, Management, Pricing, Forecast, Business Strategy, Logistics, Training, hospitality, manager, restaurant manager, catering

Sales Manager - 7 Years of Experience - Near 34239

ACCOMPLISHMENTS * Managed and delivered net new growth to a start-up effort of Michael Saunders & Co * Attained multiple real estate service and delivery certifications: LSS, LRS, LCL, and LSE * Provided advanced service and sales education to internal groups of sales agents

Tags for this Online Resume: Retail, Product Development, Wholesale, Real Estate, Architectural, Customer Service, Inventory, Management, Retail Sales, Sales

Data Centre Manager - 17 Years of Experience - Near 30152

Professional Summary As an astute and accomplished IT Cloud Infrastructure Manager, my attributing successes are wholly due to 20+ years of multi-disciplinary experiences in Information Systems / Networking / Security Engineering, IT Infrastructure and Cloud Operations, 3rd Part Vendor Management & Services Management my last 11 years' experience being in IT / Cloud Infrastructure operations management, Technical Project an...

Tags for this Online Resume: Microsoft Active Directory, Research, Research and Development, Active Directory, Configure, Disaster Recovery, Install, Operating Systems, Project Leader, Project Management, Security, Networking Engineering, Systems Engineering, Program Delivery Manager, IT Manager, IT Infrastructure Manager, IT Cloud Migration

Project Manager

To utilize my skillset in the Project / Problem/Incident Management fields following ITIL framework (ITIL V3 Certified). Also possess extensive experience in Service Delivery, Data Center Operations, Scheduling, Change Management, Business Client Interaction and Off-Shore Relationship Management

Tags for this Online Resume: Trend Analysis, Management, Itil v3, Scheduling, problem management, change management, Batch Processing, incident management, infrastructure, service delivery, off-shore relationship manager, data analysis, reporting / metrics

Manager - 20 Years of Experience - Near 60051

Professional Summary Supervised teams responsible for many complex, highly visible, projects. Strengths include * Staff management and development * Excellent project management skills * Interpreting business requirements to process design and implementation * Strong executive level communications

Tags for this Online Resume: Communications, Infrastructure, Help Desk, Management, Asset Management, Budgetary, CIO, Fixed Assets, Integrate, PeopleSoft, it jobs, Account and Service Delivery Manager

IT Operations and PMO Manager - 20 Years of Experience - Alpharetta GA

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Tags for this Online Resume: Support, Technical Support, Hewlett Packard, Management, SAP, SAP Basis, Technical Lead, Project Management, Services, drp, BCP, IT Operations, Vendor Management, SFDC, PMO, Contract negotiations, SLA, Metrics, Lean Six Sigma, PMP, Change Mangement, Call Center, Resource Planning, process development

Sales Manager - 17 Years of Experience - Near 80138

PROFESSIONAL SUMMARY National Sales Manager ~ Territory Manager ~ Senior Account Executive Respected executive with 25+ years of experience leading operations, overseeing project development, and engineering divisions for turnaround in high-growth organizations. Repeated success guiding sizeable, cross-functional teams in the design, redesign, and launch of leading-edge business solutions, driving record-setting sales reven...

Tags for this Online Resume: Management, Sales, Training, Appraisals, Assessments, P&L, Accounts Prequalification, Advertising, Asset Management, Brand Management

Manager - 20 Years of Experience - Near 11756

PROFILE Superior record of steady progression in IT Service Delivery and Operations Management, IT Physical and Logical Security and Management, Audits, Controls Assessments, Risk, Governance and Compliance. Technically astute with the attention to detail, which is required and necessary to effectively manage customer focus operational teams in Data Center Media/Asset & Logistics Management. Proven track record of meeting d...

Tags for this Online Resume: Management, Process Improvements, Risk Assessment, Automation, Consolidations, Logical Partitioning (LPAR), Mainframe Computer, Support, Technical Support, Tivoli, Logistics