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Online Resumes with "service delivery "



Project Manager - 19 Years of Experience - Near 32541

Summary Experienced professional offering extensive experience and knowledge in the areas of International and Domestic Project Management, and International/Domestic Customer & Vendor Management. locations, Verizon Telematics and locations throughout Germany supporting effort. * Development of infrastructure strategy service delivery standards and procedures for the Enterprise through collaboration with IT Operations. Proa...

Tags for this Online Resume: Management, Project Management, Project Manager, ACH, Billing, Capacity Planning, Infrastructure, Leadership, Planning, Sales, agile, software, it jobs

Manager - 20 Years of Experience - Near 21704

Summary * 21 years' total experience in Information Technology including 11 years in the US * Experienced in solution architecture and service delivery/practice/program management * Experienced in managing large global teams of 100+ FTEs * Proven experience in building high-performance teams by coaching and mentorship * Domain expertise in Healthcare, Financial, Telecom and Transportation & Logistics * Hands-on experience i...

Tags for this Online Resume: Application Development, Architect, Forte, Rational, Software, Interactive Voice Response, Microsoft Visio, Service Oriented Architecture (SOA), VISIO, Management

Data Centre Manager - 20 Years of Experience - Near 11756

PROFILE Superior record of steady progression in IT Service Delivery and Operations Management, IT Physical and Logical Security and Management, Audits, Controls Assessments, Risk, Governance and Compliance. Technically astute with the attention to detail, which is required and necessary to effectively manage customer focus operational teams in Data Center Media/Asset & Logistics Management. Proven track record of meeting d...

Tags for this Online Resume: Management, Process Improvements, Risk Assessment, Automation, Consolidations, Logical Partitioning (LPAR), Mainframe Computer, Support, Technical Support, Tivoli, Mainframe Ooerations

Project Manager - 20 Years of Experience - Near 92688

Tags for this Online Resume: PMO, Project Management, Project Delivery, Waterfall Project Management, Agile, Vendor Management, Service Delivery, Business Process, Business Analysis, IT, it jobs, agile, software

Customer Service Manager - 20 Years of Experience - Near 85013

Executive leader leveraging global experience in HR, Benefits, and Sales call center Management, Implementation, Operations Management, Sales and Solution delivery. Offers Fortune 500 background, applying client facing and team building skills to outperform service expectations. Contributes to growth, strategic direction, and customer retention. Delivers process improvements and tools to increase productivity, enhance workf...

Tags for this Online Resume: Director, Service Delivery, Financial/P&L Management/Business Expansion, BPO Global, Strategy Formulation/Transformation/Implementation, Operations Management, Project Management, Six Sigma, KPI and Metrics Management, Call Center Management, Process Flow/Gap Analysis

Manager - 20 Years of Experience - Near 75068

Professional Summary Experienced IT professional, specializing in Service Delivery, Client Engagement & Relationship Management, and Technical Leadership, with a passion for improving customer satisfaction by providing outstanding service, resulting in long-term customer retention and revenue growth. Service Strategy Service Design Service Transition Service Operation Service Improvement IT Governance Requirement Definition...

Tags for this Online Resume: Documentation, EMC, Light Emitting Diode, Microsoft Windows, Transitions, VM, Wintel, Audit, Compensation, Services

Project Manager - 20 Years of Experience - Near 14534

SUMMARY Extensive technical and managerial experience within complex information systems and business development environments, with emphasis on vision and implementation of solutions to wide-ranging business operations challenges especially in warehousing and manufacturing environments. Strategic and tactical experiences in the following: designing and implementing solutions utilizing modern methods and technology on multi...

Ideal Companies: USA Hockey, Black and Decker, Landmark Aviation,

Tags for this Online Resume: Information Technology, Manufacturing, Engineering, Management, Warehouse Management, Mapics, Networking, XA (Extended Architecture), e-Commerce, EDI

Director - 18 Years of Experience - Near 78552

Results-oriented Information Technology Professional with expertise and demonstrated excellence within a health-care environment. Highly skilled in being a leader to drive change and consistency throughout the organization with expertise in management project management IT systems revenue cycle projects and service delivery. Demonstrated analytical skills with strong business acumen with unquestionable integrity towards the...

Tags for this Online Resume: Business Analysis, Business Analysis, Business Analyst, Business Analyst, Application Support, Application Support, Structured Query Language, Structured Query Language, Support, Support, DSS, DSS, Billing, Billing, Insurance, Insurance

Sales and Business Development - 12 years experience - Atlanta

Senior Technology and Business Development Executive with a converged skill set spanning business development, technical operations management, service delivery, program and project management. Brings to market an excellent track record of building and delivering complex, high value, high risk projects in the Telecommunications, Media and Entertainment and Transportation Verticals.

Tags for this Online Resume: business development, sales, program management, service delivery, project management, product management, customer success, client partner, client management, iot, blockchain, technology, account executive, account manager, cybersecurity

Senior Project Manager

Major Accomplishments: Achieved sizable cost reductions and cost avoidance through process improvements and contract negotiations improving service delivery and customer satisfaction. Created and fostered a challenging and rewarding customer-focused work environment that attracted, motivated, and retained an extremely high-caliber team of IT professionals. May 2001 - Apr 2006, Program Manager, NGA, Engineering and Acquisiti...

Tags for this Online Resume: Lan/Wan, Local Area Network, Logistics, Management, Network Architecture, Networking, Process Improvements, Program Management, Program Manager, Project Management, it jobs, software, systems integration, architecture, testing and evaluation, service delivery, networking

VP sales- 13 Years of Experience - Near 76036

Profile Versatile, achievement-driven, revenue building and award winning multi-lingual Vice President with proven experience in all aspects of business development, market penetration and revenue growth. Well respected for advanced abilities in regional management, client acquisition and retention and account management. Outstanding blend of expertise in staff leadership, communication, and team building. Excels at managin...

Tags for this Online Resume: Account Management, Management, Sales, Services, Customer Relationship Management, Microsoft, Microsoft Dynamics, Account Manager, Communications, HR

Performance Management and Continuous Improvement - 10 Years of Experience - Near 60193

PROFILE Lean Six Sigma Leader with deep expertise in continuous process improvement within a global business environment. Highly influential in working with global teams to improve business and service processes. Proficient in nurturing relationships across all levels of employees in multiple functions while delivering efficiencies and automation through creative and analytical thinking. Key competencies: Process Improvemen...

Tags for this Online Resume: Management, Business Development, Call Center, Cash Management, Metrics, continuous improvement, Lean Six Sigma, Business Performance Management, KPI, Dashboards Development