Occupation:Customer Service Supervisor |
Location:Bronx, NY |
Education Level:Bachelor |
Will Relocate:YES |
Description
SUMMARY Accomplished engagement and operations leader with strong track record driving sales, operational efficiency and customer/member experience results. Works closely with clients, internal staff and management in corporate and nonprofit organizations to ensure sound business planning, effective sales, marketing and day-to-day customer service delivery. Directs prospecting, follow-up, booking appointments and securing sales. Assists staff and clients/members in meeting day-to-day service needs. Creates, measures and tracks plans, budgets and operational metrics, continuously managing to organizational goal achievements.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| The Five O'clock Club | Manager, Client Success | 1/2016 - 1/2017 |
| Lee Hecht | Global Talent Mobility Leader Operations Manager Business Manager Engagement Specialist | 1/2004 - 1/2015 |
| Ymca Of Greater Tulsa | Executive Director | 1/2004 - 1/2004 |
| Ymca Of Metropolitan Los Angeles | Membership Director | 1/2004 - 1/2004 |
| Ymca Of Orange County | Membership Director | 1/2004 - 1/2004 |
| Ymca Of Central Louisiana | Director | 1/2004 - 1/2004 |
| Ymca Of Greater Tulsa | Director Camp Takatoka Director Of Marketing And Public Relations | 1/2004 - 1/2004 |
Accomplishments
Highlights:
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