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Online Resumes with "ivr"



SaaS Sales Engineering Leadership

Build another hosted sales engineering team to world class levels

Tags for this Online Resume: Call Center, IVR, Computer Telephony Integration, ACD, CRM, International

SS7 Telecom Engineer and VAS service-support 20+ years experience Dallas, TX

Individual contributer to develop deploy, test, support SS7 and IP LAN/WAN network communication systems

Tags for this Online Resume: Implimentation, support, SS7, computerbased, IVR, STP

Bilingual Telecom Specialist

Seeking a position where my professional qualifications, technical skills, hands on experience and customer driven perspective can provide meaningful, value added contributions to the success of your organization

Tags for this Online Resume: IVR, Avaya PBX, Avaya CMS, Empirix Hammer CallMaster, Empirix OneSight, Quality Assurance

experience in Application Design & Development ,Testing and Deployment

Tags for this Online Resume: IVR, VoiceXML, MYSQL, Speech Recognition, JAVA, postgresql

Featured Profile

Customer Service Specialist

Great at dealing with all types of situations, able to calm the angry and sympathize with the upset.

Ideal Companies: HMSA, AlohaCare, Kaiser Permanente, Sears, WalMart, K-Mart

Tags for this Online Resume: customer service, clerical, office assistant, administration, administrative assistant

IVR, Des Moines, IA

Tags for this Online Resume: IVR, Data Centers, CTI, Speech Recognition, Unix, Windows

IT Management,, Santa Clara

Senior Management with a long track record of delivering complex, high risk, and high value projects through the development, program management, and product management stages. Combine an enthusiastic approach with a corporate business instinct with in depth technical skills, and a strong reputation for the development and motivation of cross-functional teams at all levels. Experience in capturing the right message for the ...

Tags for this Online Resume: Computer Forensics, IVR, CTI, IT Management, CRM, Business Development

Director or VP Customer Operations

Executive profile, customer satisfaction, process improvement, six sigma, strong leadership skills.

Ideal Companies: AT&T, Ikea, Citi Group

Tags for this Online Resume: Director Customer Service, VP Customer Service, VP Customer Operations

Experienced professional seeking a management or senior position where acquired expertise, creative talents and commitment to excellence can find valuable application.

I am seeking a position that is challenging and provides opportunity to demonstrate my ability along with potential advancement based on achievement. I am open to working in a dynamic start-up environment, with the opportunity to assist in building a winning organization.

Ideal Companies: Time Warner, Level 3 Communications, Viacom

Tags for this Online Resume: Customer Service, Management, Process Improvement, Administration, Microsoft Office, Business Analysis

Process Improvement, Project Management, IT Consulting, Wireline/Wireless Specialist

• Twelve years of experience in full life cycle (SDLC) Project Management & Process Improvement within the technology and telecommunications industries. Specializing in CRM, Customer Care, CTI, Quality Assurance, Workflow analysis, technical Call Center Strategies and IT Methodologies. • Extensive background in managing teams and implementing projects workflow processes, voice solutions, web portal interfaces, network te...

Ideal Companies: Technology Companies, Consulting Firms, Telecommunication

Tags for this Online Resume: Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer

HR Specialist

Dedicated, high eneregy professional with exceptional communcation and leadership skills. Dependable, organized, loyal and resourceful

Ideal Companies: Ford, General Motors, Henry Ford Hospital, Northwest Airlines, Rock Financial, , Comcast, Nextel, Sprint, GMAC, , EDS, Honda