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Online Resumes with "ivr"



IVR Specialist- Tester-Clinical Trials - 10 years experience-Philadelphia

Tags for this Online Resume: Philadelphia , Clinical Trial, Design Manager, IVR specialist , Software Tester, Pharmaceutical

Data Management and database experience for 12 years

I'm a lifetime information technology professional with hardware, software and continuing to learn in all areas of study. Expertise in Microsoft Suite, data analyzes, problem solving, training and quick learning ability in any field of study. A hard worker that takes pride in details and perfection.

Tags for this Online Resume: Microsoft Access, Data Managment, Data Analyst, Data Control , Microsoft Complete, IVR

Information Security Lead Analyst - 13 years, -Winston-Salem, NC

I am a senior Info Security Analyst with over 20 years IT experience My desire is to acquire an IT position that would utilize my background in either Security or IVR development/support,Call Center Technology that will provide opportunity to expand my skills and allow for career growth.

Tags for this Online Resume: voice technology , call center, Security analyst, Incident Response, Security Monitoring , system support, Business Analyst

Tester - 12 Years of Experience - Near 60504

Resourceful, thorough QA Lead Tester/Analyst and Project/Test Lab Manager with 16+ years success applying leadership skills to ensure quality testing deliverables and on-time testing project completions. Record of achievement driving major applications, modernization and rate testing initiatives for Bankers Life & Casualty and business-critical Call Center IVR systems testing for SBC Services. Extensive expertise in testin...

Tags for this Online Resume: HP QC, IBM-FileNet, Mainframe, Sharepoint, IVR , SDLC, Telecommunications, Healthcare

Sales Engineer

I am an experienced sales engineer with a background that spans a broad range of technologies, ranging from hardware (IBM mid-range, predictive dialing, PBX/ACD, IVR) to software (workflow, document/content management, call center, application development). My goal is to further my career, blending my experience in assisting customers to meet their business challenges and my technical skills, with the opportunity to learn ...

Quality Assurance Specialist - 7 Years of Experience - Near 19320

PRITHI CHALAVADI (H) 484-947-5074 / (C) 610-883-2394 SUMMARY: ph: 484 – 947 - 5074 1 Over 8 years of experience in Testing and Quality Assurance of the Web-Based and Client-Server. Experience and knowledge of all the QA Testing Methodologies. 2 Experience in writing and executing Test Plans and Test Cases, Verifying and Validating Web based e-commerce applications and Documentation based on standards for Softw...

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Program Management/ Project Management - 15+ years Experience - Southeast US or Southwest US

Results oriented professional, passionate about continuous improvement, innovation and sustaining profitable growth for the enterprise. Proven project integrator leveraging technology, employee engagement and strategic partnerships into business processes to drive quality, efficiency, customer satisfaction and ROI. Accomplished program leader for both development and operational teams attaining goals and objectives through...

Ideal Companies: Verizon, FiServ

Tags for this Online Resume: Program Management, Project Management, Mergers and Acquisitions, Business Process Outsourcing , Transition Management, Change Management, Customer Lifecycle Management, Revenue Assurance , Budgeting, Southeast US, Southwest US, Operational Risk Management, Business Process Improvement, Action Plan Development, Contract Négociations, PMP, PMI, Stakeholder Management, Project Initiation, Project Planning, Monitoring and Controlling, Project Close, Project Risk Management, Project Procurement, Project Communications, Work Breakdown Structure, Scope Definition

Field Technician - 19 Years of Experience - Near 03101

Tags for this Online Resume: Telecom, PBX, VoIP, Call Center, IVR, Maine, Massachusetts, New Hampshire

Business Analyst - 10 Years of Experience - Near 94568

Tags for this Online Resume: Analyst, Project Manager, Consultant, Facilitator, UAT Testing, SDLC, CTI / IVR, Process Mapping

Senior IVR/CTI Engineer/Developer

Customer Service Manager - 20 Years of Experience - Near 90230

Experienced Customer Service Manager with diverse and progressive responsibility working for leading sales and customer service organizations. My extensive operations, sales, retention, and customer service management qualifications in Call Center and Manufacturing environments will provide immediate as well as long term benefits to your company.

Tags for this Online Resume: Culver City, CA 90230, Customer Satisfaction, Team Building , Process Analysis , Administration Reporting , Order Processing \ On-Time Delivery, Policy Development, Call Handling ACD \ IVR Routing Management

Director, IVRS Services

Seeking a Management position within the pharmaceutical/biotech industry.

Tags for this Online Resume: clinical research, ivrs, edc, clinical trials, drug supply