Description
Resourceful, thorough QA Lead Tester/Analyst and Project/Test Lab Manager with 16+ years success applying leadership skills to ensure quality testing deliverables and on-time testing project completions. Record of achievement driving major applications, modernization and rate testing initiatives for Bankers Life & Casualty and business-critical Call Center IVR systems testing for SBC Services. Extensive expertise in testing project management and all software testing processes, including unit, functional, integration, performance, regression, stress and validation. Well versed in quality assurance, troubleshooting, team leadership, training and documentation. Continually recognized/promoted for exemplary initiative, follow-through and dedication to quality. Hold BS degree in Information Technology/Computer Systems & AS in Business Administration. • Proactive contributor, with a “make it happen” attitude; always delivering on commitments. Exceptional ability to work well under pressure and meet goals with aggressive timelines. • Tenacious in uncovering application/system defects and resolving them. Seasoned “go to” resource when the seemingly impossible is requested. • Respected team leader, with a demonstrated ability to train/motivate others to exceed established goals. • Passionate about always “going the extra mile” and delivering results that exceed expectations. Bring a high degree of energy, integrity and mission to any enterprise.
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