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Online Resumes with "IVR "
Security Director
Driver of team concepts and self directed work teams. Identify issues which team can address. Draft flow charts on processes for team. Implement agreed upon processes.
Ideal Companies: General Electric, Kimberly Clark, Kohler Corporation, Northwestern Mutual Life Insurance.
Tags for this Online Resume: security, Director of Security
Technical Writer
Ideal Companies: Open to any opportunities in companies who would value my excellent writing and editing skills
Tags for this Online Resume: Writer, Editor
DB Implementation Project Manager; Customer Service Account Management
Full time position with benefits. A customer-facing position with self management. Option for home office a plus. An associate position where I can start at a training level and grow expertise in new area more in line with today's technologies
Ideal Companies: Any corporation reselling Nortel Enterprise Voice products such as Verizon, Shared Technologies, etc.
Tags for this Online Resume: Nortel, Meridian, CS1K, Enterprise Voice, Contact Center, Symposium, Call Center, Customer Service, Voicemail, Call Pilot, Meridian Mail, Programmer, Administrator, ACD, telecom, CSAM, CTI, Project Manager, Communications Server
Desktop Support Specialist
I would like a position within a company's IT department where I can be a contributing factor to the success of the department and therefore the company. A position where I can fully rely on my past experiences and expertise.
Tags for this Online Resume: Desktop - end user support, Helpdesk - Tier 1/Tier 2/Tier 3 support, Applications - develope, administer, IVR - administer and support, CTI - administer and support
Customer Support/Technical Operations Executive
I am looking for an opportunity with a company that tests my skills in Client Relations, Product Development, Customer Support, Technical Operations and Executive Leadership.
Tags for this Online Resume: Technical operations executive, technical support leader
Telecomm Specialist
Telecom Engineer - 20 years experience-Avaya, CTI/IVR programming, Telco Management
My career goal is to achieve excellence in callenter programming along with becoming a senior engineer in managing/programming PBX systems.
The Network Manager you need today.
Highly motivated and successful Network professional. Experienced Manager that is creative and resourceful.
Ideal Companies: Brunswick, Tenneco, Grainger, Hollister, Pactiv
Tags for this Online Resume: Network, Manager, Telecom, Technical Engineer
Customer and Client Services Director - Fortune 500 Experience - ERP/CRM
Develop and lead world class client service or call center operations.
Tags for this Online Resume: KPI, ACD, IVR, ERP, call center, client relations
CUST SERV / CALL CENTER MANAGER
Extensive customer service/call center management experience for major financial and retail institutions. Possess strong team leadership, motivational, and coaching skills. Technically experienced in telephone (IVR/VRU) and call tracking systems technology. Maintain a counseling coaching style and extensive interviewing and hiring experience. Establish performance goals to meet efficiency levels, quality assurance standard...
Clinical Trial Leader - 9 years in industry - edc, ecrf, ivrs, sop, gcp, ccra, data quality, SAE
I have strong clinical research industry qualifications. I am seeking a position that is either in Richmond VA or can be done from my home office. I have been part of many successful projects and look forward to future successes!
Clinical Research Project Manager
Assume a project management position in a CRO or Pharma setting where I can assume a position of responsibility and furhter amplify my technical acumen and team leadership skill set.
Tags for this Online Resume: Data Management, IVRS, Clinical Supply Management , Business Development, Project Leader, Clinical Scientist