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Online Resumes with "first call"
Epic Application Support - 7 Years of Experience - Near 23237
Career Highlights * Epic Certification in EpicCare Inpatient Procedure Orders, NVT 2015- performing light builds. Assisting Provider with their Smart Phrase, Order Set Build and Preference List customization. * Credentialed Trainer- Internal Medicine, CPOE, Inpatient/Outpatient Surgery, Pediatrics, ASAP, Stork, Second Sign, Cardiology, Behavioral Health, GI, Rounding and Consults. I train Physicians, Residents, Mid- Levels ...
Tags for this Online Resume: Configure, Pc, PCS, Personal Computer, Personal Conferencing Specification (PCS), Support, Desk Top Support, Install, Peripheral Devices, Software, Epic, Oeders, implementation
Customer Service Manager
Accomplishments in Previous Positions * Consistently a top producer exceeding position and role performance targets * Team leader, experienced peer mentor, process development increasing team collaboration and cross-departmental performance, increased profits, and client retention. * Successfully trained teams of employees and implemented company strategies that led to record breaking successes and performance in technical,...
Tags for this Online Resume: Customer Service, Account Manager, Billing, Customer Service Rep, Documentation, Forecasting, Inventory, Leadership, Load Balancing, Manufacturing
Network Engineer - 10 Years of Experience - Near 33637
QUALIFICATIONS QUALIFICATIONS EXPERTISE EXPERTISE QUALIFICATIONS EXPERTISE EXPERTISE CAREER HIGHLIGHTS CAREER HIGHLIGHTS VENTUS NETWORKS 2010 - PRESENT Implementation Engineer Achieved success on multiple diverse projects. Primary role includes Project Management, Implementation, Life Cycle support, technical support, implementation of processes pertaining to project improvement. * Liaison between Senior Management and Clie...
Tags for this Online Resume: Support, Transitions, End-user Support, Management, Microsoft Windows, Microsoft Windows NT, Novell, Novell Netware, Pc, Personal Computer
Human Resource Consultant - 12 Years of Experience
Areas of expertise Extensive background in Human Operations, Recruitment, Onboarding, Client Interaction, MIS & database management. I am skilled in both interpersonal and written communication. and Responsibilities: * Veritas got separated from Symantec effective 3rd Oct 2015. I have worked extensively on the separation process. * To Ensure that employees queries related to policies are answered and tried to resolve in fir...
Tags for this Online Resume: HR, Human Resources, Payroll, Audit, Compensation, Email, Management, MIS
Senior IT Service Delivery Manager - 17 Years of Experience - Near 07432
Career Highlights * Slashed functional costs for MMC by $5M the first year and another $1M the following. * Maintained 98-99% customer satisfaction levels by reducing PC startup time, promoting first-call issue resolution and self -service portal, and providing first-class client services. * Achieved more than $10M savings in equipment, software, and service expenses through contract and vendor negotiations, services insour...
Tags for this Online Resume: IT Executive, Service Desk, ITIL Certified, Service Management, Deskside Support, Deskside Engineering, Business Solutions, Banking Industry, Bloomberg, Configure
Customer Service Manager
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills
Pipe Fitter
Seeking a position as an experienced Pipefitter to further enhance and utilize my extensive knowledge skills and abilities. SUMMARY OF QUALIFICATIONS * Pipefitter * Arc Welder * Quality Inspection Lead Inspection Quality Dept. First call Quality
Ideal Companies: pipe fabrication shop
Tags for this Online Resume: Drafting, Fabrication, Layout, Welding, Automotive, Quality, Quality Assurance, Training
Partner and Customer Support Management Professional
Strategic thinker with a proven track record of scaling innovative customer experience operations, driving continuous improvement, and leveraging voice of customer insights. Skilled Information Technology leader with extensive experience in computer networking including residential and business telephone, voice mail systems, installation, repair, and troubleshooting. Adept in installing, configuring, and maintaining comput...
Tags for this Online Resume: Local Area Network, Billing, Citrix, Connectivity, Microsoft, Novell, Novell Netware, Pc
Computer Operator - 0 Years of Experience
Summary of Qualifications: * Has a plethora of experience delivering first calls hands on IT Support * Possess a noble track record of achieving exceptional results in resolving end user's IT issues both remotely and face to face paced enterprise environment * Data migration, re-imaging/refreshing, OS installation and workstation deployment experience
Ideal Companies: 3m
Tags for this Online Resume: Microsoft Windows 7, Windows 7, Active Directory, Microsoft Active Directory, Connectivity, Desk Top Support, Desktop Computer, IDS, Local Area Network, Mainframe Computer
Diverse Management background within utilities, analytics, customer service and logistics supply in the military.
Strategic results-orientated professional with demonstrated expertise in planning, developing and implementing operating strategies that increase client satisfaction, maximize resource utilization, and improve efficiencies. Specialize in establishing and re-engineering internal processes, with a focus on continuous improvement and customer satisfaction.
Ideal Companies: Lockheed and Martin, Honeywell
Tags for this Online Resume: Management, Collection, Distribution, Inventory, Logistics, Variance Reports, Account Manager, Receivables, Analytics, Supply, Coaching, Leadership, Scheduler, Planner, Project Management, Cad-Ops, SAARS, SAP, ERP/MRP, ISO-14001, ISO-9001, Microsoft Office, Excel, PowerPoint, Word, Oracle, People Soft, Hyperion, CIMS, SCADA, Problem Solving, Supervisor, Military, ESUP, E-PEOPLE, PETROLEUM, OIL, LUBRICANT, Asset Suite 8
Sales Representative - 16 Years of Experience - Near 06820
Tags for this Online Resume: Application Development, Management, Advertising, Consulting, Corporate Accounts, Equity, Financial, Financial Services, Marketing Management, Multimedia
Customer Service Representative - 0 Years of Experience
Desktop support analyst" to "Technical support specialist" * Has a plethora of experience delivering first calls hands on IT Support * Possess a noble track record of achieving exceptional results in resolving end user's IT issues both remotely and face to face paced enterprise environment * Data migration, re-imaging/refreshing, OS installation and workstation deployment experience
Tags for this Online Resume: Microsoft Windows 7, Windows 7, Active Directory, Desktop Computer, Microsoft Active Directory, Computer Operator, Connectivity, IDS, Local Area Network, Mainframe Computer
