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Online Resumes with "Deskside Engineering"
Tecnical Support Engineer
Tags for this Online Resume: Technical Support, Active Directory, Hardware Support, Deskside Engineer, LAN/WAN
Senior IT Service Delivery Manager - 17 Years of Experience - Near 07432
Career Highlights * Slashed functional costs for MMC by $5M the first year and another $1M the following. * Maintained 98-99% customer satisfaction levels by reducing PC startup time, promoting first-call issue resolution and self -service portal, and providing first-class client services. * Achieved more than $10M savings in equipment, software, and service expenses through contract and vendor negotiations, services insour...
Tags for this Online Resume: IT Executive, Service Desk, ITIL Certified, Service Management, Deskside Support, Deskside Engineering, Business Solutions, Banking Industry, Bloomberg, Configure