Occupation:Network Engineer |
Location:Stamford, CT |
Education Level:High School/GED |
Will Relocate:YES |
Description
QUALIFICATIONS QUALIFICATIONS EXPERTISE EXPERTISE QUALIFICATIONS EXPERTISE EXPERTISE CAREER HIGHLIGHTS CAREER HIGHLIGHTS VENTUS NETWORKS 2010 - PRESENT Implementation Engineer Achieved success on multiple diverse projects. Primary role includes Project Management, Implementation, Life Cycle support, technical support, implementation of processes pertaining to project improvement. * Liaison between Senior Management and Clients. * Create Internal knowledge base * Simplify Workflows * Streamline * Manage installation process * Build and maintain strong client relationships and increase client retention * Manipulates Routing Protocols/Route Propagation * Site to Site VPN Tunnels * Technical Writing/ Visio/Training Manuals * LAN/WAN Support VENTUS NETWORKS 2010 - PRESENT Implementation Engineer Achieved success on multiple diverse projects. Primary role includes Project Management, Implementation, Life Cycle support, technical support, implementation of processes pertaining to project improvement. * Liaison between Senior Management and Clients. * Create Internal knowledge base * Simplify Workflows * Streamline * Manage installation process * Build and maintain strong client relationships and increase client retention * Manipulates Routing Protocols/Route Propagation * Site to Site VPN Tunnels * Technical Writing/ Visio/Training Manuals * LAN/WAN Support VENTUS NETWORKS 2005 - 2010 Help Desk Manager Influenced upward mobility within the team via team building, and development. Successfully guided team members through first call resolutions and exceeded SLAs. Primary role included managing productivity activities of teams. * Efficiently managed daily operations by streamlining workflows. Manage departmental budgets * Served as acting Director * Developed Training procedures, materials and protocols Executed training facilitation. VENTUS NETWORKS 2005 - 2010 Help Desk Manager Influenced upward mobility within the team via team building, and development. Successfully guided team members through first call resolutions and exceeded SLAs. Primary role included managing productivity activities of teams. * Efficiently managed daily operations by streamlining workflows. Manage departmental budgets * Served as acting Director * Developed Training procedures, materials and protocols Executed training facilitation. CAREER HIGHLIGHTS VENTUS NETWORKS 2010 - PRESENT Implementation Engineer Achieved success on multiple diverse projects. Primary role includes Project Management, Implementation, Life Cycle support, technical support, implementation of processes pertaining to project improvement. * Liaison between Senior Management and Clients. * Create Internal knowledge base * Simplify Workflows * Streamline * Manage installation process * Build and maintain strong client relationships and increase client retention * Manipulates Routing Protocols/Route Propagation * Site to Site VPN Tunnels * Technical Writing/ Visio/Training Manuals * LAN/WAN Support VENTUS NETWORKS 2010 - PRESENT Implementation Engineer Achieved success on multiple diverse projects. Primary role includes Project Management, Implementation, Life Cycle support, technical support, implementation of processes pertaining to project improvement. * Liaison between Senior Management and Clients. * Create Internal knowledge base * Simplify Workflows * Streamline * Manage installation process * Build and maintain strong client relationships and increase client retention * Manipulates Routing Protocols/Route Propagation * Site to Site VPN Tunnels * Technical Writing/ Visio/Training Manuals * LAN/WAN Support VENTUS NETWORKS 2005 - 2010 Help Desk Manager Influenced upward mobility within the team via team building, and development. Successfully guided team members through first call resolutions and exceeded SLAs. Primary role included managing productivity activities of teams. * Efficiently managed daily operations by streamlining workflows. Manage departmental budgets * Served as acting Director * Developed Training procedures, materials and protocols Executed training facilitation. VENTUS NETWORKS 2005 - 2010 Help Desk Manager Influenced upward mobility within the team via team building, and development. Successfully guided team members through first call resolutions and exceeded SLAs. Primary role included managing productivity activities of teams. * Efficiently managed daily operations by streamlining workflows. Manage departmental budgets * Served as acting Director * Developed Training procedures, materials and protocols Executed training facilitation.
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