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Online Resumes with "call flows"
Cisco Network Engineer with emphasis on data and voice networks.
Network Engineer with emphasis on data and voice networks. I am a highly motivated Network Professional with a passion for Cisco technology providing strong customer support and quality results in the design, implementation, and support of Cisco technology in both data and voice. Strong work ethic, commitment to quality standards, and excellent communication skills yielding positive results for clients.
Ideal Companies: Cisco Systems, Google, Nike, Coleman Technologies, Cocoa-Cola, P&G, Convergys, L3 Communications, Pomeroy IT, Department of Defense, CIA, General Dynamics, Booz Allen Hamilton, Department of Energy, Department of Transportation, Kroger, Veterans Administration, GE, Shell, BP, Verizon Wireless, T-Mobile, Sprint, Duke Energy, AEP, BAE Systems, Clarian Hospital
Tags for this Online Resume: Cisco, CCNP, CCVP, Call Manager, routers, switches, Network Voice Engineer, Unified Communications Engineer, Detail Oriented, Team Oriented, IPT Engineer, Cisco Voice Engineer, Unity, Unity Connection, VPN, Gateways, VG224s, Network Engineer, Cisco Network Engineer, T1, CCNA, DID, ISP, PBX, Circuits, IP Phone, UC, VoIP, Ports, Unified Communications, VLANs, DialPeers, POTS, switchports, trunks, call handlers, Cincinnati, Columbus, Indianapolis, Charlotte, Raleigh, Austin, Houston, Atlanta, North Carolina, Florida, Tampa Bay, Texas
Excellent Software Engineer
Looking for a new challenging opportunity with a company with a potential of growth
Tags for this Online Resume: C, Java, Unix
Wireless Engineer - 18 Years of Experience - Near 20105
Tags for this Online Resume: LTE, CDMA, EVDO, C/C , Optimization, Design, Development, call flows
Major Account Executive - 20 Years of Experience - Near undefined
Analytical, highly adaptable professional with extensive experience enhancing operations across enterprise. Expertise in leading profit-generating operations through strategic planning, increasing productivity levels, implementing technology solutions, and providing high-end customer service. Skilled in aligning end-user needs with long-term resolutions to complex challenges. Excellent at developing, deploying and evaluatin...
Tags for this Online Resume: VoIP, Call Center, Contact Center, PBX, SIP, IVR, Self Service, ACD, Unified Communications, Workforce Management, Quality Monitoring, Interactive Intelligence, Social Selling, Social Sales, Social Media, Customer Service, Customer Relationship, Customer Experience, Salesforce Administration, Seibel Sales, Seibel Call Center, Cisco ICM/UCCM Enterprise, Cisco IPCC Enterprise, Cisco IPCC Express, Cisco Customer Voice Portal, Cisco AVVID, Avaya G3R ECS/EAS, Avaya Aura Session Manager, Avaya Customer Interaction Suite, Avaya Modular Messenger, Nortel BCM, Nortel Call Pilot, NICE Systems, Aspect Solutions, Genesys Labs Framework CGE, Juniper Network Sales Associate, Juniper Network Sales Specialist, Witness Systems, Pegasystems, Blue Pumpkin, e911, vXML, Java, HTML, Visio, SQL, IEX, inContact, Davox, Microsoft MCSE, Sun Systems
Web Developer/Designer
Innovative developer and graphic designer. Exceptional communication, leadership, and interpersonal skills. Very creative and resourceful.
Ideal Companies: Google, Climber.com, Choppers Inc, Bright House Networks
Tags for this Online Resume: Web Development, Web Design
Customer Service Representative - 15 Years of Experience - Near 01545
SUMMARY Talented Customer Service Associate skilled at balancing customer needs and company demands, Effectively builds loyalty and long - term relationships with customers while achieving all individual sales goods. 85% conversion rate, and skilled in exceeding sales goals and company expectations by expending client base and maintaining high standards of customer service. Personable and deadline-drive Customer Service Rep...
Tags for this Online Resume: Housekeeping, Clubs, Complaints, Customer Service, English Language, Fast-paced Environment, GE, Health Care Industry, Insurance, Insurance Sales, New York City, Massachusetts
Collections Agent - Near 22546
Accomplishments * High Customer Service Standards * Strong Problem Solving Ability * Conflict Resolution Proficiency * Dedicated to process improvement * Troubleshooting Skills * Managed call flow with up to 100 calls in queue per minute * Strategic-Relationship partnership-building skills-listening attentively, solving problem creatively, and using tact to find common ground and achieve positive outcomes when possible * 15...
Tags for this Online Resume: Customer Service, Call Center, Interest Rate, Troubleshooting, Financial, Financial Statements, Problem Solving, Process Improvement, Support
Bookkeeper - 15 Years of Experience - Near 54971
Summary Accommodating, Experienced Individual who effectively manages strict deadlines, schedules and repetitive tasks with a positive, can-do attitude. Accomplishments Exceeded corporate target for customer satisfaction for 12 months in a row. Managed call flow with up to 500 calls in queue per minute.
Tags for this Online Resume: Customer Service, Sales, Billing, Insurance, Medical, Medical Billing, Microsoft, Microsoft Excel, Microsoft Windows
District Manager
Seeking a full time position where my skills and abilities will be utilized to achieve company and personal goals. 2014 - Present Regional Trouble Shooter-General Manager/ AARONS INC., Perth Amboy, NJ * P & L accountability for 8 stores. - Manage call flow for the region at 50 base calls an hour. - Resolve customer issues for the region in a clear, straightforward and courteous manner. - Direct recruiting for all positions ...
Tags for this Online Resume: Bilingual, Customer Service, Employee Relations, IBM AS/400, Inventory, Inventory Control, Sales
Application Support - 15 Years of Experience - Near 43206
Norman has over 15 years of diversified experience working with various Avaya Aura System platforms which include G3s, G3r, S88xx, S87xx, S85xx, S84xx, S83xx, G350, G430, G450, G700, and G650 gateways including Survivable Remotes LSP's and SLS's. In addition he has programmed and worked on Avaya Aura products including all Communication Manager Releases up to the current virtual server related release 6, Avaya Session and S...
Tags for this Online Resume: ISDN, Network Services, Networking, Outside Sales, Pricing, Project Management, Project Manager, Sales, Services, Support, Avaya
Senior Manager, Functional Excellence - 20 Years of Experience - Near 33713
ACCOMPLISHMENTS * Coach Sales Managers to improve their leadership of sales teams to increase sales, build strong, lasting business relationship thus reducing negative attrition. * Compile and analyze data to target best prospects by geographic region then create sales and marketing plans to achieve sales results. * Manage forecasting and pipelines to accommodate varied sales cycles and lengths for large health organization...
Tags for this Online Resume: Account Management, Consultative Sales, Coaching/Mentoring, Data Analysis, Database Management, Call Center Management, Sr. Divisional Manager, Financial Services, Forecasting, Inside Sales
Team Leader - 10 Years of Experience - Near 78163
Summary: Detailed oriented professional with 10+ years of supervisory and management experience. A highly motivated individual with a proven track record of delivering results based upon a set of standards. Attention to detail that sets me above others, as well as allows me to demonstrate proficiency and my excellent written and oral communication. Ability to make both routine and difficult decisions in a fast paced environ...
Tags for this Online Resume: Radar, Scheduling, Complaints, Inventory, Microsoft, Microsoft Office, Networking, Quality Assurance, Structured Query Language, Test
