Description
Accomplishments * High Customer Service Standards * Strong Problem Solving Ability * Conflict Resolution Proficiency * Dedicated to process improvement * Troubleshooting Skills * Managed call flow with up to 100 calls in queue per minute * Strategic-Relationship partnership-building skills-listening attentively, solving problem creatively, and using tact to find common ground and achieve positive outcomes when possible * 15 years of experience providing customer support in a busy call center environments for several companies
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Green Tree Solutions Fredericksburg | Collector | 2/2014 - 12/2014 |
| West Asset Management Fredericksburg | Student Account Representative Loan Consultant | 5/2007 - 2/2014 |
Accomplishments
Highlights:
Job Skills
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