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Online Resumes with "Nortel Call Pilot"



Information Support Specialist

I am looking for a family oriented position with great co workers that allows me use my extensive knowledge of information systems administration while having an opportunity to grow and succeed.

Ideal Companies: Small to mid size Company

Tags for this Online Resume: IT Desktop Support, Information Support Specialist, IT Helpdesk Specialist, Jr. System Admin, Laptops, honesty, integrity, loyalty, Team player, perfectionist, IS Desktop Support Technician, self motivated

Order Management - 11 Years of Experience - Near 20716

Areas of Expertise: * Troubleshooting & Issue Resolution * End-user Training & Support * Scheduled & Ad Hoc Maintenance * Client Relationship Management * Root Cause Analysis * System Implementation * Rapid Ticket Response Times * Detailed Documentation Technical Proficiencies: Platforms: Windows 7 / 8, UNIX, Mac OS, iOS, Android, AT&T Onenet, Vision, Remedy, Nortel Call Pilot

Tags for this Online Resume: Email, Remedy, Wireless, Android, Apple, Management, Voice, Voice Communication, Voice Communications, Corrective Actions

Network Architect

Career Summary Demonstrated leader with more than 18 years proven results in data recovery and IT support industry including continuity service leaders Sungard Availability Services, and Comdisco Inc. Considered a top performer with a consistent "exceeding expectations" rating year over year. Expert experience in an IT support environment, telecommunications support and design, facility management, staff training and develo...

Tags for this Online Resume: Cisco, ACD, Automatic Call Distribution, Inventory, Local Area Network, Sungard, AVAYA, Call Center, Desktop Computer, Support