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Occupation:Order Management |
Location:Bowie, MD |
Education Level:High School/GED |
Will Relocate:YES |
Description
Areas of Expertise: * Troubleshooting & Issue Resolution * End-user Training & Support * Scheduled & Ad Hoc Maintenance * Client Relationship Management * Root Cause Analysis * System Implementation * Rapid Ticket Response Times * Detailed Documentation Technical Proficiencies: Platforms: Windows 7 / 8, UNIX, Mac OS, iOS, Android, AT&T Onenet, Vision, Remedy, Nortel Call Pilot