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Online Resumes with "call flows"



Highly skilled motivator of people

Competent manager of people, strong motivator with great client relationship skills

Ideal Companies: Harrah's inc, Clear Channel communictions

Telecommunications Professional

I am looking for a opportunity in a large multi-site organization providing financial management, customer service and exceptional support for all aspects of telecommunications in an organization.

Ideal Companies: Large multi-site corporations

Tags for this Online Resume: Financial Managent, Avaya, Call Center, Infrstructure, Voicemail, VOIP

System Analyst 11 years experience - IVR

Looking for a Lead Analyst position defining business requirements, documenting call flows, and providing solutions and recommendations to help simplify the customer experience on an IVR.

360 degree experienced Customer Service professional with 16+ years of knowledge and skills in a call center environment

Consistently promoted within the customer service industry with a number of increasingly accountable management positions; acquired the knowledge and skills to effectively and strategically manage a call center. Able to provide decisive, deliverable results and team leadership within a constantly changing business market. A solid reputation in the industry and awareness of leading technology and operational procedures to re...

Have a keen sense of problem solving, sense of direction, need no supervision as well as excellent customer service. Pride with one call resulotin for all customers. Many "Excellent" Q.A. monitoing scores.

I would like a permanent position with benefits as well as room to grow/expand. Want not to have to worry as I do at this moment. Current employer is closing down Reno Call Center so as to expand Pueblo and Atlanta Call Centers. I work very well without supervision and would much prefer this.

Ideal Companies: Call centers, one girl cleerical positions, warehouse, dispatcher and inventory control agent

Tags for this Online Resume: Customer Service Representative, Data Entry, Clerical, Customer Care, Inside Sales, problem solver

MBA Manager

Strong leadership, motivation, communication, negotiation, creative and analytical skills. Decisive, solutions-focused and results-oriented. Strong track record of needs analysis to meet requirements of specific business relationships.

Ideal Companies: CNA, United Health, Humana, Hartford

Tags for this Online Resume: management

Sr. Advertising Account Mananger

High energy, self motivated advertising professional with excellent interpersonal, communication and organizational skills.

Tags for this Online Resume: Advertising, Media Buyer, Recruiter, HR, Scheduling, Forecasting

Featured Profile

Customer Operations Services Executive - 20+ years experience - Unique diversified back ground

A VP Customer Operations, Service and Support, or CO. In small to medium sized technology focused companies in the general areas of mobile, wireless, communications, and/or networks.

Ideal Companies: Mobile, Wireless, Communications

Tags for this Online Resume: Customer Engineering, Product Support, Customer Service, Technical Assistance, Wireless, Strong Mentor, Mission Critical Applications, Distributed server deployments, Mobile Device Management

Featured Profile

Network Engineer

Seeking a creative position in the information technology and electrical engineering field where i will be able to utilize my strength in design, problem solving, project management and teamwork.

Ideal Companies: Verizon, AT&t, Intel, Time Warner, Wireless Companies

Tags for this Online Resume: Basic knowledge of ss7, STP, Number Portability, CDMA Call flow, Expereience with Nortel switches, cisco routers, Lan, wan, dhcp, dns, Network LAN Analyzer, switches, routers, hub, NIC, SYSTEMS DATA INTEGRITY, Network Engineer

Best in class

IT management professional with success in advancing positions with Hewlett-Packard, including large and small business units. Developed and implemented global projects that improve operating effectiveness and internal and external customer satisfaction. Manage multi site and multi functional projects on time and in budget.

Ideal Companies: Great West, IBM, Shared Technologies, Qwest, Comcast, Federal Gov't

Tags for this Online Resume: Project Management, Business Development, Information Technology, Director

Workforce Mangaer

Energetic, motivational and creative workflow manager with exceptional attention to detail

Ideal Companies: Southwest Airlines, American, Budget Rent a Car, Honda, Fossil, Mary Kay

Tags for this Online Resume: worforce