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Online Resumes with "Interactive Intelligence"



Outstanding Desktop Support Techician

Desktop Support Technician, Domain/Systems Administrator with 14+ years experience seeking a challenging career oriented position with a company that will benefit from my many varied skills and talents.

Ideal Companies: Bank one, Fed EX, Target, Wendy's, Any Call Center

Tags for this Online Resume: Desktop Support, Technical Support

Web Developer

Ideal Companies: interactive intelligence

Hunter

High energy sales professional with exceptional interpersonal communication and leadership skills. Self Motivated, Resourceful, Creative, Dedicated, Loyal

Ideal Companies: lilly, Merek, trimedx, interactive intelligence

Tags for this Online Resume: Marketing, Business to Business Sales, Account Executive, New Business Development

Director of Customer Service

Ideal Companies: GE, bank of america,

Tags for this Online Resume: Interactive Intelligence

Customer Service Supervisor - 15 Years of Experience - Near 07031

• Healthcare services management professional, championing exceptional customer service for 16+ years, with over 10 years of leadership experience. Skilled in maximizing the performance of people and effectively motivating employees to attain organizational goals and exceed customer’s expectations. • 6+ years managing Medicare Advantage and OEV call center teams. • Call center monitoring, coaching/training and quality skil...

Tags for this Online Resume: call center supervisor, customer service suprvisor, New Jersey , Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits, Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits, Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits

Manager - 7 Years of Experience - Near 46254

Career Highlights * Helped with Infrastructure Design of the second Medical College in Indiana, a $100-Million-dollar project including $10 million dollars dedicated to Information Technology making the Medical College the most technical Medical school in the country. * Design and Construction of Marian University's new Enterprise Data Center. * Design and replacement of the entire Marian University Infrastructure Local Are...

Tags for this Online Resume: Systems Engineer, Microsoft Windows, Servers, Novell, Novell Netware, Active Directory, Certified Ethical Hacker, Cisco, Dell, Gateways, sql

Manager - 10 Years of Experience - Near 23456

ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...

Tags for this Online Resume: Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor

Business Analyst - 19 Years of Experience - Near 66202

SKILLS SUMMARY * Innovative System Integrator with strengths in integrating national and global start to finish solutions to meet customer requirements and streamlining data to achieve high level of data tracking, reporting, and phone delivery. * Chosen to participate in the future global phone system with the Global Group to Evaluate four systems for phone routing (Genesys, Aspect, Interactive Intelligence and Cisco) and o...

Tags for this Online Resume: Call Center, Citrix, Customer Relationship Management, Database, Disaster Recovery, Email, Extensible Markup Language (XML), File Transfer Protocol, Inside Sales, Interactive Voice Response

Featured Profile

Managing Director - 20 Years of Experience

I am looking for an opportunity where I can continue to grow both personally and professional while at the same time providing guidance and expertise in developing and delivering business and technology solutions focused on improving operational efficiencies and driving a high quality, unparalleled customer experience.

Ideal Companies: Eli Lilly, Anthem, Seven Corners, Amazon, Salesforce, Angies List, CNO, Community Health, St. Vincent's,

Tags for this Online Resume: Customer, Service, Management, Leadership, Transformation, Operations, Business Development, Customer Experience, Business Process Outsourcing, Vendor Management

Data Centre Manager

Ideal Companies: Scale Computing, Scale Computing, Scale Computing

Tags for this Online Resume: Engineering, Genesys, Telemetry, Dell, Infrastructure, Multi site, Security, Systems Engineer, Transmission Control Protocol/Internet Protocol (TCP/IP), Virtual Private Network

Data Centre Manager

Tags for this Online Resume: Engineering, Budgetary, Licensing, Microsoft, Dell, Infrastructure, LMS, Automation, Telemetry, Acquisitions

Manager

Ideal Companies: Dow Jones, Dow Jones, Dow Jones, Google, Amazon, Microsoft

Tags for this Online Resume: Asset Management, Audit, Billing, Documentation, HP, Inventory, Layout, Management, Marketing Management, Microsoft