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Online Resumes with "Interactive Intelligence"
Outstanding Desktop Support Techician
Desktop Support Technician, Domain/Systems Administrator with 14+ years experience seeking a challenging career oriented position with a company that will benefit from my many varied skills and talents.
Ideal Companies: Bank one, Fed EX, Target, Wendy's, Any Call Center
Tags for this Online Resume: Desktop Support, Technical Support
Web Developer
Ideal Companies: interactive intelligence
Hunter
High energy sales professional with exceptional interpersonal communication and leadership skills. Self Motivated, Resourceful, Creative, Dedicated, Loyal
Ideal Companies: lilly, Merek, trimedx, interactive intelligence
Tags for this Online Resume: Marketing, Business to Business Sales, Account Executive, New Business Development
Director of Customer Service
Ideal Companies: GE, bank of america,
Tags for this Online Resume: Interactive Intelligence
Customer Service Supervisor - 15 Years of Experience - Near 07031
• Healthcare services management professional, championing exceptional customer service for 16+ years, with over 10 years of leadership experience. Skilled in maximizing the performance of people and effectively motivating employees to attain organizational goals and exceed customer’s expectations. • 6+ years managing Medicare Advantage and OEV call center teams. • Call center monitoring, coaching/training and quality skil...
Tags for this Online Resume: call center supervisor, customer service suprvisor, New Jersey , Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits, Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits, Quality, Quality Assurance, Insurance, Services, Test, Medicare, Monitoring, Benefits
Manager - 7 Years of Experience - Near 46254
Career Highlights * Helped with Infrastructure Design of the second Medical College in Indiana, a $100-Million-dollar project including $10 million dollars dedicated to Information Technology making the Medical College the most technical Medical school in the country. * Design and Construction of Marian University's new Enterprise Data Center. * Design and replacement of the entire Marian University Infrastructure Local Are...
Tags for this Online Resume: Systems Engineer, Microsoft Windows, Servers, Novell, Novell Netware, Active Directory, Certified Ethical Hacker, Cisco, Dell, Gateways, sql
Manager - 10 Years of Experience - Near 23456
ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...
Tags for this Online Resume: Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor
Business Analyst - 19 Years of Experience - Near 66202
SKILLS SUMMARY * Innovative System Integrator with strengths in integrating national and global start to finish solutions to meet customer requirements and streamlining data to achieve high level of data tracking, reporting, and phone delivery. * Chosen to participate in the future global phone system with the Global Group to Evaluate four systems for phone routing (Genesys, Aspect, Interactive Intelligence and Cisco) and o...
Tags for this Online Resume: Call Center, Citrix, Customer Relationship Management, Database, Disaster Recovery, Email, Extensible Markup Language (XML), File Transfer Protocol, Inside Sales, Interactive Voice Response
Managing Director - 20 Years of Experience
I am looking for an opportunity where I can continue to grow both personally and professional while at the same time providing guidance and expertise in developing and delivering business and technology solutions focused on improving operational efficiencies and driving a high quality, unparalleled customer experience.
Ideal Companies: Eli Lilly, Anthem, Seven Corners, Amazon, Salesforce, Angies List, CNO, Community Health, St. Vincent's,
Tags for this Online Resume: Customer, Service, Management, Leadership, Transformation, Operations, Business Development, Customer Experience, Business Process Outsourcing, Vendor Management
Data Centre Manager
Ideal Companies: Scale Computing, Scale Computing, Scale Computing
Tags for this Online Resume: Engineering, Genesys, Telemetry, Dell, Infrastructure, Multi site, Security, Systems Engineer, Transmission Control Protocol/Internet Protocol (TCP/IP), Virtual Private Network
Data Centre Manager
Tags for this Online Resume: Engineering, Budgetary, Licensing, Microsoft, Dell, Infrastructure, LMS, Automation, Telemetry, Acquisitions
Manager
Ideal Companies: Dow Jones, Dow Jones, Dow Jones, Google, Amazon, Microsoft
Tags for this Online Resume: Asset Management, Audit, Billing, Documentation, HP, Inventory, Layout, Management, Marketing Management, Microsoft