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Online Resumes with "KPIs "



Customer Service Professional

I have a proven history of effectively leading others to achieve service excellence within the banking and retail apparel industries. In previous positions, I’ve planned and implemented scalable call centers and poised them for growth and increased revenue. My key strengths are in organizing, quality output, leadership, mentoring, common sense decision making, practical problem solving, effective interaction and collaborati...

Tags for this Online Resume: Benchmarking performance, develop KPIs, implementing best practices, measuring performance, Microsoft Office Word Excel, managing department budgets, managing staff performance, Implementing new customer channels, Building a contact center, Developing sales goals, First Contact Resolution, department procedures

Featured Profile

Financial Manager, Branch or Department - 16 Years of Experience

Result driven, self-motivated, critical thinking and experienced Finance and Administration professional. Fifteen Years� experience in management, accounting, auditing and reporting of Donor Funding from operational to managerial level. Proven ability to effectively lead a team within a wider geographical span (north/west Africa) with regular travels across Africa/Europe for training, meetings and workshop participation. 10...

Ideal Companies: Arabella Advisors, NGOs, SOS Children's Villages USA, SOS-USA.org, Mary Ann Markowitz & Associates

Tags for this Online Resume: Financial Management, Internal Training, System Support, Reconciliations, Internal Audit, Financial Accounting, GAAP, IFRS, Strategic Planning, Corporate Reporting, Budgeting, Not-For-Profit Expertise, Dynamic Nav ERP

Featured Profile

Senior Operations Manager - 20 Years of Experience - Near 43232

To obtain a leadership role in a challenging environment, emphasizing my skills in product development, team building and sales which will enable me to enhance the marketability and profits of a visionary company

Ideal Companies: Nokia, Huawai, Honda, AEP, Verizon, AT&T, Honeywell, Samsung, Flextronics

Tags for this Online Resume: Telecommunication, International, Supply Chain, Management, Electrical Engineering, Operations, Sales Management, Supervisor, Lean Manufacturing, LMS

Featured Profile

Financial Analyst - 16 Years of Experience

My objective is to add value which will also make everyone around me, both up and down the chain better. My past experience in working for various industries and my many years of experience as an accounting/finance executive will enable me to be extremely productive within any company. I bring with me passion, commitment and a desire not just to do my best, but to exceed expectations. My knowledge of KPI’s, P&L reporti...

Ideal Companies: Home Depot, Delta Airlines, Southwest Airlines, Southern Company, AT&T, Bank of America, Wells Fargo, Verizon, Sprint, State Farm,

Tags for this Online Resume: FInancial Reporting, Budgets, Projections, Forecasts, Payroll, Sox Compliance, Cost Accounting, Telecommunications, Dashboarding, SQL Reports, Month End Closing, Regulatory Compliance, Project Accounting, GL Systems, Multi State Audits, Contract Management, RFP Management, Tax, COGNOS Reporting

Featured Profile

Marketing - 10 Years of Experience - Near 94121

I am currently engaged with Wells Fargo in their Innovations Speed to Market Group which is using the Agile Methodology to deliver better products faster. As the strategic product and corporate marketing lead on behalf of North Highland Worldwide Consulting my role is to manage product rollouts that provide market-leading customer benefits and are perceived as a strategic competitive advantage for Wells Fargo that drives me...

Tags for this Online Resume: Competitive Analysis, Customer Relationship Management, Marketing Management, Call Center, E.piphany, marketing strategy, marketing consulting, change management, growth marketing, product marketing, vp of marketing, senior director of marketing, marketing communications, messaging

Featured Profile

STRATEGIC COMMUNICATIONS LEADER. Connecting people to each other and to opportunities in higher education.

To help institutions meet enrollment and retention goals and to help students attain the best fit for their education.

Ideal Companies: ETS, ACT, Agile Education Marketing, Stamats

Featured Profile

Executive Vice President - 20 Years of Experience - Near 75094

Innovative SVP & GM of Integration Automation Solutions with 15+ years of experience and expertise leading business operations, information technology, and product/application development, strategy, marketing and execution across multiple divisions to increase sales.

Ideal Companies: oracle, GE, Intel, Cisco, TI, Nokia, HCA

Tags for this Online Resume: Managing Director, EXECUTIVE, Hi-tech, COO, Software Sales, Consumer Electronics, Telecommunications, Industry Verticals Evangelist

Featured Profile

Vice President of Global Sales and Business Development

Dynamic Vice President of Global Sales and Business Development with more than 20 years of International Sales and Marketing experience. Demonstrated expertise driving globally-aligned small and large businesses to achieve optimal sales and profit goals. Proven experience identifying and leveraging strategic business opportunities to expand market coverage, grow revenues and increase profit margins. Skilled at providing sa...

Ideal Companies: Small, Medium and Large Companies in IT and enterprise software solutions, consumer goods and electronics, manufacturing and retail, digital media, professional and business services

Tags for this Online Resume: VP of Sales and Business Development

Operations Manager - 14 Years of Experience - Near 96706

SUMMARY Versatile Team Player trained in Logistics who thrives in dynamic, challenging and fast pace Professional Environments. Assertive and Enthusiastic, with extensive knowledge of Operation Management and an unsurpassed work ethic. ACCOMPLISHMENTS * Created Critical KPIs to track and improve on Time-Delivery, Customer issues and Safety statistics * Cut Inventory by more than half and improved on time deliveries to 99% b...

Tags for this Online Resume: Rf, Housekeeping, LMS, Process Improvements, SAP, Inventory, Management, Inventory Control, Layout, Lean Manufacturing, Warehouse Management

Managing Director - 11 Years of Experience - Near 21120

Qualifications Profile Adept at managing daily operations of a 450-seat bilingual customer service center, exercising advanced team-building, supervisory and motivational attributes to drive staff to exhibit productivity and performance excellence. Excel in analyzing existing practices and orchestrating process improvements to drastically elevate customer service and satisfaction while reducing expenses. Proven strengths in...

Tags for this Online Resume: Management, Contact Center, operations, Recruiting and Hiring, Healthcare, Call Center, Call Center, Computer Telephony Integration (CTI), Customer Relationship Management, Customer Service, Patient Access, Operations, Cadence, Epic

Purchasing - 20 Years of Experience - Near 07109

I am a Technology Sourcing professional experienced in managing the procurement of products and services for financial, utilities, pharmaceuticals, manufacturing and security companies. I am looking to join a procurement team in need of a profession with skills in managing the sourcing process, supplier SLAs, contract negation, and supplier relationships.

Tags for this Online Resume: Vendor RFP Evaluations, SLA KPIs, Project Scope Management, Business Events , Business Requirements, New York, New Jersey, Management, Sourcing, Procurement