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Online Resumes with "Increasing Customer Satisfaction"



Administrative Services Manager - 15 Years of Experience - Near 06484

Accomplishments * Created meaningful visualization tools utilizing available resources which resulted in improved client relations * Assisted in the successful rollout of SAP Customer Relationship Management solution for tracking support agreement opportunities (Process mapping, data validation) * Increased customer satisfaction in a struggling, multi-vendor, managed maintenance program (10% year over year growth) * Cost av...

Tags for this Online Resume: Support, Management, SAP, Asset Management, CT, Microsoft Word, Oracle, Order Entry, Pharmaceutical, Pharmaceutical Industry

Tester - 1 Years of Experience - Near 60559

Experience Summary * 2 Years of experience in the Information Technology and specialized in Automation Testing, Web applications Testing, SOAP and REST web service testing on Agile Methodol ogy. * Experience in designing Test scenarios and Test cases for Web Applications and Test Reporting. * Excellent experience in System Testing, Regression Testing, Volume Testing, Functional and Automation Testing. * Experience in Seleni...

Tags for this Online Resume: Test, Information Technology, Acceptance Testing, Agile, America On-line, Applications, Asset Liability Management, Automation, Automotive, Computer Aided Software Engineering, Selenium, Java, C++, SQL, Oracle, JavaScript

Featured Profile

Customer Service Manager

I want to become the Vice President of Customer Service for a International company, integrating old fashioned relationship building with proven strategies of up selling and Customer Retention. With increased customer satisfaction, the last step of probing for referrals becomes easier.

Ideal Companies: Selling Aerospace products

Tags for this Online Resume: Sales, Settlements, Skip Tracing, Statutory, Coding, Communication Skills, Referrals, call center

Engineering Manager - 20 Years of Experience

SUMMARY Highly experienced, degreed, Regional/District/Site [s] Central Regional Manager with 25 years of experience in Facilities and Clinical Engineering and Imaging Background. Thirty one JACHO inspections across the Midwest passing all with no recommendations. Exemplary interpersonal demeanor, detail oriented, excellent communication and customer service skills. Creative, flexible, team player able to successfully manag...

Tags for this Online Resume: Customer Service, customer service skills, Diversity, Engineering, HVAC, Imaging, Life Safety, Management, NFPA, Occupational Safety and Health Act

Sales Representative - 20 Years of Experience - Near 38305

SUMMARY Sales professional with twenty years' experience in sales planning, field sales, administration, and customer service. An innovative individual who has an excellent sense of teamwork to get results by instilling commitment, trust, fairness, and loyalty. Strengths include problem-solving skills and adapting to change. Experience in: * Business to business sales * Team building * Cold calling * Increasing customer sat...

Tags for this Online Resume: Sales, Sales Training, Training, Retail, Retail Sales, Summit, Account Manager, Cold Calling, Documentation, Sales Reports

Performance Management and Continuous Improvement - 10 Years of Experience - Near 60193

PROFILE Lean Six Sigma Leader with deep expertise in continuous process improvement within a global business environment. Highly influential in working with global teams to improve business and service processes. Proficient in nurturing relationships across all levels of employees in multiple functions while delivering efficiencies and automation through creative and analytical thinking. Key competencies: Process Improvemen...

Tags for this Online Resume: Management, Business Development, Call Center, Cash Management, Metrics, continuous improvement, Lean Six Sigma, Business Performance Management, KPI, Dashboards Development

Plant Manager - 15 Years of Experience - Near 93021

COVER LETTER: Sincerely, Mark S. Johnson 11930 Honeybrook Court Moorpark, CA 93021 805-231-2239 m.johnson@titanled.net Mark S. Johnson Senior Logistics/Distribution Operations Manager Assertive, results-focused professional equipped with success in operations management, spanning logistics planning, physical distribution, traffic/transportation, fleet management & routing, inventory control, WMS, packaging, manufacturing, p...

Tags for this Online Resume: Packaging, "project management", distribution, logistics, management

Quality Assurance Director - 15 Years of Experience - Near 94585

SUMMARY OF QUALIFICATIONS: * 15 years of Operations Management experience in ambulatory, behavioral health, inpatient FQHC and Indian Health * 15 years of Management/Supervision of FTE experience (union/non-union) * 12 years of Quality (CQI)/Performance Improvement experience * 10 years of Compliance, Accreditation and Risk Management experience: (JCAHO, CMS, DHCS, Title 22, URAC, NCQA, AAAHC) * 8 years of Chronic Disease T...

Tags for this Online Resume: Compliance, Management, Medication Administration, Audit, Medical, Medical Records, Microsoft Access, Program Management, DSS, health services system, population based health administration

Electrical Engineer - 12 Years of Experience - Near 08872

PROFESSIONAL SUMMARY Dependable Electrical/mechanical Engineer bringing 11+ years' management experience, and willing to accept added responsibilities to meet tight deadlines. Enthusiastic team player with strong work ethic and advanced complex problem solving skills. ACCOMPLISHMENTS BUSINESS DEVELOPMENT MANAGING DIRECTOR, BOA TRADING SOLUTIONS, KINGSTON, JAMAICA (03/2012 to Current) Hold trade incorporation and exclusivity...

Tags for this Online Resume: Accounting, Accounting Software, Appraisals, Control Systems, Customer Accounts, Customer Service, Documentation, Logistics, Management, Microsoft, project engineer, mechanical engineering, honeywell, siemens

Project Manager - 17 Years of Experience - Near 03054

- 4 weeks 4 days Mainframe hardware upgrades and deployments and software migrations. Analysis of business requirements and product mapping to meet the business needs of mainframe clients in North America. Management of pre-sales and post-sales projects demonstrating product functionality. Results * Managed hardware and software migration projects for industry leading insurance, retail, and communications companies in the U...

Tags for this Online Resume: IBM, Sales, Technical Sales, Insurance, Management, Product Management, Retail, Security, Support, Technical Support, software, agile, sql

Operations Leader - 10 Years of Experience - Near 63042

I am an engaging and passionate Operations Leader. My objective is to help companies and organizations think ahead with the customer in mind, develop employees, and think creatively. My strengths include process management, leading people, and results driven. By utilizing my strengths I have developed a track record of increasing customer satisfaction, reducing operation cost, and empowering teams for success.

Tags for this Online Resume: Benefits, Publications, Security, Human Resources, Multimedia, Accounting, Bar Coding, Coding, Management, Operations Leader

Featured Profile

Sales Manager - 20 Years of Experience - Northern California

PROFESSIONAL SUMMARY Management professional offering over 16 years of progressive leadership experience with over 12 years of healthcare experience in hospital and medical office related environment in multiple sites. Implements problem-solving skills with ability to communicate effectively with technology, executive, and business audiences that drives results. Transforms high-potential staff into outstanding leaders who d...

Ideal Companies: Healthcare, Home Health, Hospice, Motorsports, Wellness & Fitness,

Tags for this Online Resume: Software, Management, Pulmonary, Quality, Quality Assurance, Quality of Service, Business Development, healthcare, medical devices, home healthcare, hospice