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Online Resumes with "Increasing Customer Satisfaction"



Vice President - 20 Years of Experience - Near 68135

Background primarily within the financial services, insurance and government payments industries. Strong technical knowledge and understanding. Held P&L responsibilities - achieved overall sales and growth plans. Expertise in initiating projects and programs that boost efficiency and productivity while increasing customer satisfaction. Ability to seamlessly move from strategic objectives to tactical detail and ensure align...

Tags for this Online Resume: Consultative Sales, Sales, Itil, Software, Software Development, Banking Industry, Management, Program Management, Credit Cards, Insurance

Process Engineer - 19 Years of Experience - Near 61571

COVER LETTER: I am writing this recommendation in support of Mr. John Dennis as a candidate for employment within your organization. For the past five years, Mr. Dennis has served as my process partner for the Caterpillar Inc., Integrated Manufacturing Operations Divisions - East Peoria, New Product Introduction (NPI) manufacturing business. Mr. Dennis was the Manufacturing Engineer responsible for the module subassembly wo...

Tags for this Online Resume: Layout, Manufacturing, NPI, Assembly Line, Troubleshooting

Director - 20 Years of Experience - Near 96768

Dynamic executive with significant Business Development and Customer Relationship expertise with strategic accounts. Successful with driving sales and revenue, decreasing time to profit, increasing customer satisfaction, cultivating new opportunities, and managing customer success and engagements. Delivers realistic and quantifiable value; Architects world-class, business empowering, and compliant global solutions.

Tags for this Online Resume: Analytics, ITSM, Consulting, Sales, CRM, Architect, Solutions, Itil, Management, Professional Services

Admissions Registration Clerk - 19 Years of Experience - Near 30052

SUMMARY OF QUALIFICATIONS * Managed 82 employees * Customer Service driven * Increased yearly revenue from 74% to 93.7% * Increased customer satisfaction from 47% to 97.2% * Reduced turnover rate from 60% to 94% * Organize needs and effectively manages resources * Communicate clearly and concisely * Lead individuals and groups toward desired outcomes * Customer oriented * Direct complex programs and processes * Articulates ...

Tags for this Online Resume: Customer Service, Medical, Microsoft Access, Patient Access, ACD, Automatic Call Distribution, Billing, IDX, Microsoft, Microsoft Internet Explorer

Computer Hardware Engineer - 16 Years of Experience - Near 33018

Summary * Proven troubleshooting and research skills for developing successful solutions to user's problems, as well as the ability to write effective documentation of technical procedures. * Effectively interact with coworkers, clients and customers. An asset for the company and an excellent team player. * Self-motivated and able to motivate others, accomplished IT Professional with demonstrated success implementing strate...

Tags for this Online Resume: Altiris, Consulting, Desk Top Support, Document Control, Imaging, Local Area Network, Lotus, Lotus Notes, Management, Microsoft Windows 2000

Manager - 20 Years of Experience - Near 77318

Accomplishments Last 16 years received top rating on annual reviews and received 2 Horizon Awards only given to 70 employees on an annual basis out 70,000+ globally. Successfully negotiated a contract to deliver and improved Service Delivery Reporting platform, while reducing TCO by 40%, delivering and increasing customer satisfaction by 1.8 points.

Tags for this Online Resume: Management, Amazon Web Services, Architect, Architectural, Automation, Best Practices, Configure, Data Mining, Lotus, Lotus Notes

Construction manager - 3 Years of Experience - Near 76082

Summary More than 24 years of business ownership experience as a General Contractor involving both residential and commercial projects produced an expanding clientele base with a quality product by making tough choices. Additionally, by mentoring and training the staff, they were taught and motivated to elevate their performance and increase customer satisfaction. Efforts to minimize errors, minimize waste and motivate unde...

Tags for this Online Resume: Quality, Policies and Procedures, Training, Management, Blue Prints, Blueprints, Construction, Services, Acquisitions, Attention to Detail

Manager - 11 Years of Experience - Near 28079

SUMMARY OF QUALIFICATIONS * Proven success in training, customer satisfaction, operations, mortgage processing, organizational development * Strong commitment, vision and leadership * Ability to understand process flows * Highly skilled in recognizing key risks and controls * Excellent interpersonal, communication and negotiating skills * Proven ability to manage multiple tasks, while meeting challenging deadlines * Solid l...

Tags for this Online Resume: Sales, Benefits, Benefits Administration, Budgeting, Business Strategies, Collection, Complaints, Employee Relations, Forecasting, management

General Manager - 20 Years of Experience - Near 85382

To seek a role where I can have a positive impact and add value to the operation, increase customer satisfaction, build winning teams and promote growth. I am a customer focused, results driven leader and my passion is to help teams achieve more than they thought possible.

Tags for this Online Resume: Coach, Customer Focused, Performance Improvements, KPI Key Perfomance Indicators, Scopes of Work, 3rd Party Contracing, Installations, Manager of Managers, Area, Regional, Operations, National, Facility Management, Results Driven, Team Builder, Inventory Management, Retail, District, Engaged, Process Improvement, Residential, Commercial, Teamwork, Sales

Real Estate Manager - 7 Years of Experience - Near 90254

QUALIFICATIONS SUMMARY Management & Supervision * Managed a staff of employees, scheduled union staff, established policy and procedures * Developed more efficient way of dealing with everyday business resulting in a decrease in time * Implemented a strategic plan for maintaining high occupancy of hangars Customer Service & Relations * Handled customer Issues and conferred with personnel and management in an effort to resol...

Tags for this Online Resume: Budgeting, Communications, Customer Service, customer service skills, Financial, Financial Analysis, Management, Project Management, Real Estate, Scheduling, real estate

Director of Quality - 20 Years of Experience - Near 33140

and of international experience improving systems, processes, and cost effective supply chain management and a track record of success. * Perishables Supply Chain Quality Management Supply Chain Quality Standard Operating Procedures Statistical Process Control & Performance Analytics Packaging and Product Handling Techniques Global Operational Execution, cross-functional management Cost Containment/Budget Administration Lab...

Tags for this Online Resume: Miami, FL, Quality Assurance department head/management, Management, Supply chain/logistics, Production, Manufacturing, R&D department head/management, Quality Control, Sourcing, Customer service, Team development, Process control, Strategic planning, Packaging and product handling

District Manager - 14 Years of Experience - Near 77084

Profile: Career encompasses 20+ years experience in management, sales, training, and business development. Recognized for ability to build, guide, and sustain successful sales and marketing teams. Proven track record to develop comprehensive sales and marketing programs that increase profitability while exceeding company quotas. Particularly strong presentation, negotiation, and communication skills expertise in building an...

Tags for this Online Resume: Recruiting, Sales, Sales Training, Training, Management, Assessments, Business Development, Coaching, Communication Skills, Customer Service