Description
and of international experience improving systems, processes, and cost effective supply chain management and a track record of success. * Perishables Supply Chain Quality Management Supply Chain Quality Standard Operating Procedures Statistical Process Control & Performance Analytics Packaging and Product Handling Techniques Global Operational Execution, cross-functional management Cost Containment/Budget Administration Laboratory R&D Strategic Planning Staff Training & Motivation * Proven ability to design innovative solutions and efficient modifications to operational processes * Strong people and process manager with a naturally collaborative style and approach * Consistently exceeded performance requirements * Excellent communication, problem solving, strategic planning, motivational, and leadership skills * Bilingual, fluent in both, English and Spanish. Able to conduct detailed business with credibility in both languages. Africa * Consistently improved perishable product quality by decreasing customer quality complaints (refund and replacement rate) by 5-10% YOY * Reduced cut-flower rejection rate by 15-20% YOY * Developed Quality performance metrics by implementing a systematic program of measurement (farm level and distribution centers) and analysis related to factors that drive perishable supply quality * Conducted significant analytical and quantitative supply chain and customer data analysis to help drive quality improvements and increase customer satisfaction * Worked in all inspection lines and production process lines of the business in order to gain hands on knowledge and experience of what is required in order to execute the job successfully at a production level * Led supply quality improvement efforts by closely working with sourcing teams operation teams (planning and logistics) and suppliers to ensure the overall success of supplier performance and quality improvement * Drove improved data capture and reporting effort to ensure data consistency and reliability from source inspections all the way through receiving inbound inspections and manufacturing/processing at distribution centers Developed and implemented Inspection Processes for cut flowers and berries
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