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COVER LETTER: Sincerely, Mark S. Johnson 11930 Honeybrook Court Moorpark, CA 93021 805-231-2239 m.johnson@titanled.net Mark S. Johnson Senior Logistics/Distribution Operations Manager Assertive, results-focused professional equipped with success in operations management, spanning logistics planning, physical distribution, traffic/transportation, fleet management & routing, inventory control, WMS, packaging, manufacturing, purchasing, and customer service. Dynamic change agent who implements systems/automation and builds, lead and mentors high-performing teams for productivity and reduced costs. Significant & specific GOH, flatpack & apparel experience along with 3PL success. SELECTED CONTRIBUTIONS * Planned & started up new successful Distribution operation for Dawson Logistics with new WMS * Grew the business to highest volume in HD Supply U.S and moved to manage three facility operations and five buildings in the last year. Also have recorded record sales and profits- double plan * Implemented new WMS system for Hain-Celestial. Improved productivity through reduced overtime of 50% reduced manning 20% annualized at $350k. Also implemented inventory control & cycle count programs. Improved total operation and professionalism of staff. also saved over $50k/year freight costs * Managed annual growth of 20-30% for BCBG Max Azria Group and served as key operations manager for the design of a new, automated distribution center featuring bar coding, scanning, inbound/outbound sorting, automatic conveyance, and wave picking. Overcame space and facility challenges to meet 100% of wholesale monthly shipment requirements. Improved receiving 10% by introducing an off load conveyor and conveyor sortation. Freight savings of $300k/year. * Established a new UPS OS3 test site and improved truckload management to trim freight costs by more than $100k annually for Decorative Concepts Inc -Aldik Artificial Flowers. Boosted shipping labor efficiencies 20% at $200k/year and reduced overtime through layout/design enhancements and productivity increases. Cut costs 20% by renegotiating expense and lease related contracts. * Labor savings from O/T and productivity gains achieved annualized savings of $800k. Significantly increased inventory accuracy for Kent H. Landsberg Co. Inc. by installing and deploying a slot and quantity specific WMS that enabled full bar coding/scanning and labels for all product received, located, and shipped. Passed 100% of ISO 9001 audits, even throughout the challenging WMS implementation. Improved slot inventory integrity to more than 99%. * Increased inventory turns 35% while decreasing inventory levels by an equal amount for Triple L Distributing Co. Inc. Achieved a 20% reduction in shipment errors by instituting a quality tracking and control program. Slashed facility and equipment maintenance expenses 75% by establishing an in-house maintenance program along with a cost/expense monitoring program. Mark S. Johnson CAREER TRACK TITAN LED - a premier signature national distributor of LED industrial lighting * LED INDUSTRIAL LIGHTING TECHNOLOGY - sales/new accounts DAWSON LOGISTIC/Hampton Forge - planning & starting up new Distribution Center * OPENED & MANAGED A NEW FACILITY as consultant HD SUPPLY - a North American distributor of wholesale supplies HD Supply Utilities a supplier of high voltage utility hardware BRANCH OPERATIONS MANAGER- 3 FACILITIES Manage all physical distribution and administration operations for 3 branches/facilities * Sales and profits over double plan added third facility - total five buildings - to my operations * Installed HQMS quality control system * Managed inventory cleanup working to install WMS * Hired/trained new personnel DAWSON LOGISTICS/Hain-Celestial - a manufacturer and distributor of personal care products DIRECTOR OF DISTRIBUTION Manages all physical distribution and transportation for Personal Care unit of company. Work directly with manufacturing, customer service, sales/marketing and senior management to continue affecting positive change. * Improved all levels of customer service, through on time delivery and meeting all plan requirements * Increased productivity and significantly reduced overtime - over 50% * Implemented an advanced WMS system allowing for productivity tracking, inventory control and general control of the operation * Implemented cycle count/inventory control program for accuracy and control BCBG MAX AZRIA GROUP - a manufacturer and distributor of high-end women's clothing DIRECTOR OF DISTRIBUTION Managed all aspects of physical distribution and traffic/transportation for approximately 2.4 million units in inventory totaling $600 million annually in shipments to 250 company stores as 9well as to the wholesale division, which sells to major department and specialty stores. Coordinated operations activities with all appropriate company business units. Ensured daily, weekly, and monthly Mark S. Johnson requirements for receipt, quality, storage, special handling, pick/pack, and transportation were fulfilled. Implemented new processes/procedures as needed. Oversaw reverse logistics operations. * Implemented a new PkMS operation at the company distribution center and an automated PkMS operation at another. * Reduced overtime 30% by improving pick/pack scheduling. * Decreased freight costs 20% by negotiating contracts and carriers. * Rewrote and reconfigured all operations processes and procedures. Instituted new productivity tracking and cost controls. * Set up accounts/contracts and managed third-party logistics for Sears/JCPenney's product. Decorative Concepts Inc -Aldik Artificial Flowers - the #1 artificial flower company in the US DIRECTOR OF WAREHOUSE OPERATIONS Operated and managed all physical distribution, freight, and facilities as well as the customer service department, overseeing approximately 450,000 square feet in three facilities containing 16,000 SKUs and $15 million in inventory. Utilized an RF system for pick/ship, put away, replenishment, and cycle count programs maximized the usage of all operating computer systems, upgrading as necessary. * Hired, trained, and mentored an effective operations management team. Instituted a cycle count/inventory integrity team and process. * Implemented audits of incoming and outgoing quality, which increased customer satisfaction. * Designed and deployed a new conveyor system to improve efficiencies, throughput, put away and storage strategy, productivity, and facilities. * Reduced double handling by developing full case pick and improved full pallet movement efficiency by palletizing all reserve product. * Brought the customer service department, previously located at corporate, in-house. KENT H. LANDSBERG Co. Inc. - the packaging supply distribution arm of an $800-million manufacturer of corrugated products DIRECTOR OF DISTRIBUTION Managed all physical distribution, plant operations, transportation/traffic, and computerized systems improvement for operation and customer service to sales and customers. Handled over 50,000 SKUs, including 4,400 in-house with 15,000 pallets of product in 8,500 locations. Ensured plant/personnel safety. * Boosted distribution center productivity 20% and cut overtime costs 40% following the first version WMS implementation. 8 Mark S. Johnson * Elevated the quality of management staff through effective hiring, promotion, and training practices. * Led the facility to achieve the highest inventory turns in the industry. * Increased the productivity of a 45-vehicle tractor/trailer fleet transportation system, despite a 20% reduction in drivers, by improving loading and routing/dispatch. * Achieved zero accidents for over two years and significantly reduced workers' compensation claims by improving the safety program. TRIPLE L DISTRIBUTING Co. Inc. - a distributor of institutional restaurant/bar supplies and retail snack food products DIRECTOR OF OPERATIONS Oversaw distribution operations, customer service, purchasing, systems, traffic, and facilities. Interacted extensively with vendors, customers, and staff. * Designed, planned, and executed the relocation of operations, including 6,000 SKUs to a new distribution center, which increased productivity 20% as well as improved customero9 service and stock rotation. * Designed and implemented an employee training program, complete with video and comprehensive instruction and training manual, which not only enabled previous improvements to be sustained, but also reduced labor costs by another 20%.0 INTERCRAFT INDUSTRIES - a $145 million per year manufacturer and distributor of metal/wood picture frames and framed art DIRECTOR OF MANUFACTURING/DISTRIBUTION Supervised manufacturing, distribution, and traffic operations. Administered a $10-million annual budget. Provided leadership to 9 managers and 250 hourly personnel in a 300,000 square foot facility. * Boosted the productivity of a major manufacturing operation by more than 20%.
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