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Online Resumes with "customer service standards"



Featured Profile

Financial Specialist - 15 Years of Experience - Near 02783

Accomplished, outcome-driven Business Governance Manager with year-over-year success in leading challenging initiatives, with emphasis on strategic planning and reviews, scheduling and control, preparing and completing action plans, quality assurance, project development, implementing production, productivity, quality, and customer-service standards. Resolve problems, complete audits, identify trends, determine system impro...

Ideal Companies: United Nations, Goldman Sachs, Merrill Lynch, RBC, JP Morgan,

Tags for this Online Resume: Data Management, Due Diligence, Licensing, Management, Vendor Management, Distribution, Project Management, Documentation, Risk Management, Banking Industry

Collections Agent - Near 22546

Accomplishments * High Customer Service Standards * Strong Problem Solving Ability * Conflict Resolution Proficiency * Dedicated to process improvement * Troubleshooting Skills * Managed call flow with up to 100 calls in queue per minute * Strategic-Relationship partnership-building skills-listening attentively, solving problem creatively, and using tact to find common ground and achieve positive outcomes when possible * 15...

Tags for this Online Resume: Customer Service, Call Center, Interest Rate, Troubleshooting, Financial, Financial Statements, Problem Solving, Process Improvement, Support

Featured Profile

Director - 20 Years of Experience - Near 60083

RAPID GROWTH: Designed |lead building top performing multi-site manufacturing operations supply chain units, driving new revenue from $250M to $1.2B across eight International manufacturing/distribution locations in only six years. TURNAROUND STRATEGIES: Succeeded in reversing negative performance at newly acquired operations, two years after integration, introducing financial transparency, supply chain transformation, pro...

Tags for this Online Resume: Logistics, Engineering, Inventory, Six Sigma, Continuous Improvement, Production/Manufacturing, High Performance Work Teams, NPI, Global Business, New Product Introduction, Lean, Startups, Turnarounds, Digital Manufacturing, Mergers and Acquisitions, International Sourcing, Procurement, Multi- Site Plant leadership, ERP

Restaurant Manager - 20 Years of Experience - Near 81413

QUALIFICATIONS: * Sales and Marketing Management Experience * K-12 Sales Management Experience * Health Care Management Experience * Oil and Gas Camp Management Experience * Regional and National Management Experience * General Management Experience * Budget Creation and P&L Management Experience * Executive Chef Experience * Certified Dietary Manager * Serve Safe Certified through 2018 * Nutritional Planning and Management...

Tags for this Online Resume: Training, Food Service, Accounting, Administrative Skills, Audit, Budgeting, Business Development, Chef, Consulting, Customer Service

Manager - 10 Years of Experience - Near 37341

AREAS OF EXPERTISE * Customer Service * Root Cause Analysis * Team Building * Strategic Planning * Process Improvement * Lean Methodology * Influencing and Leadership * MS Office and SAP knowledge * Client Relations Responsible for site compliance of company policies procedures and safety guidelines environmental protection to include state federal OSHA DOT and HAZMAT regulations Coached evaluated and developed over 120 per...

Tags for this Online Resume: Customer Service, Financial, Financial Statements, Human Resources, Layout, Leadership, Microsoft Office, Planning, Policies and Procedures, Process Improvement

Sales Manager

ACCOMPLISHMENTS Compiled financial data, reports and forecasting documents for multiple companies. Managed and marketed sales for a 3 million dollar construction company. Consistently exceeded profit goals. Developed company policies and operating procedures for customer procurement as well as customer service standards.

Tags for this Online Resume: Construction, Sales, Microsoft Windows, Microsoft Windows 95, Management, Advertising, Clipper, Business Development, Financial, Forecasting, Chief operating office

Food Service Manager - 8 Years of Experience - Near 78660

Accomplishments * Carbohydrate Counting Diet, 2002, assisted in training diet office and nursing staff with new diabetic diet standards. * Guided department in updating standards for NSF inspection, 2002, led team through comprehensive review of NSF guidelines in both food and physical safety made necessary updates prior to passing inspection. * Customer Service Training, 2002, planned and taught customer service standards ...

Tags for this Online Resume: Audit, Management, Planning, Process Improvements, Retail, Leadership, Oncology, Process Improvement, Microsoft PowerPoint, Complaints

Restaurant Manager - 16 Years of Experience - Near 33487

To be a valuable asset as a Corporate Trainer for any organization who strives for having a successful, realistic, current and consistent customer service delivery. My passion is teaching/training others on this basic skill that many lack of. I can achieve this by teaching in a classroom/group format as well as providing one-on-one training to the staff on-site. I will adapt and convey the policies and procedures in place w...

Tags for this Online Resume: Bilingual, Spa-Day Spa-Salon, Regional Manager, Hotel, Rooms & Front Office, Boca Raton, Trainer, Customer Service, Manager & Director, Delray Beach, Corporate Recruiter, Fitness & Sports

Director - 15 Years of Experience - Near 10701

SUMMARY: A high energy and results-driven professional with over 15 years of Customer Service experience. Lutitia can develop and motivate teams to engage employees at all levels, she has excellent planning and organizational skills resulting in the optimum functioning of customer service organizations, achieving consistent customer service standards that enhance customer satisfaction, customer relationships and overall bra...

Tags for this Online Resume: Customer Service, Management, Complaints, Call Center, Medicare, Quality Assurance, Telephony, Test, Training, Sales

Human Resources Manager - 4 Years of Experience - Near 77578

General Manager QUALITY ASSURANCE Manager Pilot flyingJ LLC. Jun 2104 to Mar 2017 * Accomplishes quality assurance human resource objectives by recruiting selecting orienting training assigning scheduling coaching counseling and disciplining employees communicating job expectations planning monitoring appraising and reviewing job contributions planning and reviewing compensation actions enforcing policies and procedures. * ...

Tags for this Online Resume: Benefits, Compensation, Complaints, Corrective Actions, Customer Relationship Management, Documentation, Leadership, Management, Manufacturing, P&L

Sales Manager - 16 Years of Experience - Near 28078

PROFESSIONAL SUMMARY POWERHOUSE OF INNOVATION adept at juggling multiple priorities and designing business solutions that increase profit margin and completely capture all possible business from an account - fully satisfying even high-end customers. Strong leadership presence inspiring buy-in and increasing morale. Empowers team's strengths, utilizing all resources. Able to build effective relationships with persons at all ...

Tags for this Online Resume: Services, Management, Sales, Software, Referrals, Budgeting, Business Analysis, Compass, Compensation, Computer Aided Software Engineering

Shuttle Car Operator - 18 Years of Experience - Near 77092

PROFESSIONAL SUMMARY Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Expert retail sales professional offering [10] years experience in retail customer servi...

Tags for this Online Resume: Management, Complaints, Credit Card, Customer Service, Inventory, Merchandising, Point Of Sale (Pos), Sales, Computer Literate, Inventory management