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Online Resumes with "contact center "
IT Director
Nabil Jacob is a seasoned Senior Manager with over 20+ years of business and Information Technology and leadership roles in top-tier organizations, solution development and delivery, business development, practice development and management experience in the Federal, Public Services and Financial Services, Telecom, Utilities, and Healthcare industries. Nabil has extensive experience in eBusiness, CRM, ERP, Supply Chain...
Ideal Companies: Microsoft, Cisco, Intel, Deloitte, GE
Tags for this Online Resume: Contact Center, Voice, Speech Recognition, CRM
Operations Manager
Looking for a rewarding, fast paced management job in the contact center industry
Experienced Sales/Service Manager
Desire position using my sales/service - contact center experience in the travel/hospitality industry whereby my global knowledge and supervisory experience can be utilized.
Tags for this Online Resume: Customer Service, Hospitality, Management, Contact Center Management, Sales, Crisis Management
Contact Center Executive
Results oriented contact center executive with strong technical, business and financial acumen in designing and leading all aspects of multi-channel interaction centers seeking turn around or start up operational opportunity.
Operations Executive
An opportunity to build or manage in a national or international operations or contact center environment. I have expertise in project management, technology and vendor management. Prior to my contact center experience, I was a Vice President of Internal Audit responsible for EDP, Operational and Financial Audits through multiple corporate mergers.
From the Jack Welch school of Leaders
The key strengths that I possess for success in this position include, but are not limited to, the following: • Provide exceptional contributions to customer service for all customers. • Strive for continued excellence. • Strong communication skills. • I am a self-starter. • Eager to learn new things. You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom your custom...
Ideal Companies: CSX, AT&T, The Coca-Cola Co, Ford Motor Co, Verizon Communications, Wachovia, Blue Cross and Blue Shield of Florida, Johnson & Johnson, American Express, Citigroup
Tags for this Online Resume: Customer Service Manager, Director, Call Center Manager, Call Center Director, Customer Service Director, Area Manager
Client Services, Operations and Turn-around specialist with 21+ years in the contact center space
Seeking a company that would benefit from a high-integrity energetic leader. Looking for company that wants a long-term stable "go-getter".
International Training Director
Dynamic highly motivated professional on Executive Team, overseeing the day to day training and quality assurance functions for high volume inbound contact center. Proven classroom training experience, with the ability to react quickly to change, strong verbal/written communication and excellent presentation skills, with demonstrated knowledge of adult learning principles. Develop/implement training material; actively parti...
Tags for this Online Resume: Regional Training Manager, Training Manager, learning and development
Experienced Contact Center Director/VP
Director Customer Systems IT - WellPoint, Inc Fortune 30 Healthcare Company - 5 years experince - 7800 seats distributed Call Center environment (Genesys, Cisco, Avaya, Siemens, Verint, NICE)
Seeking role within an organization pursuing innovative contact center strategies supporting corporate objectives with years of experience in technology, telecom, client relations and executive management.
Tags for this Online Resume: Call Center, Telecommunication, Solution Engineering, Management, Cisco, Genesys
IT/Telecom Indy
To find a long term position to continue my career.
Tags for this Online Resume: Information Technology, Mitel 5000 Programming, Oaisys Manager, Help Desk Manager, Contact Center Programming, Supervision
Project/Operations Manager
I am an accomplished Technical Manager with experience managing multiple teams and large-scale initiatives, showcasing ability to direct multiple projects effectively while growing revenue. Specifically, I can bring extensive project management skills in the system integration for Information Technology and Telecommunications contact center solutions. Also recognized as a proven performer that meets expectations in product...
