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Online Resumes with "contact center "



Contact Center VP

Call Center Director, Charlotte, NC

A project management position utilizing my experience in contact center operations, Cisco Unified Communications, and business continuity planning to improve customer service, business processes and return on invesment.

Customer Service Supervisor

Tags for this Online Resume: Contact center supervisor, Call Center professional, Customer Service Delivery

Contact Center and Customer Service Management- 14 years experience

Dedicated and experienced professional with proven success in managing, developing and motivating high performance teams in a multi-discipline contact center and customer service environment.

Business Development/Strategic Alliance/Senior Sales Executive

I would like to join a progressive company where I can participate in the growth and success by contributing to revenue, increased distribution, customer satisfaction and industry awareness of products and solutions. I am seeking a position where I can use my consultative approach to sales when interacting with customers in both direct and indirect sales environments.

Tags for this Online Resume: Sales, business development, Strategic Alliances, Sales Management, Global Accounts, Contact Center Operations

Innovative IT Exectutive - Network, Application Development, Quality Assurance, Infrastructure

Thoughtful IT leader known for being strategically focused with demonstrated expertise in leading 100+ person teams across multiple technical disciplines, managing operating budgets exceeding $200MM, and passionate about mentoring team members to achieve their career goals. Lookinf to join an innovative company that is forward thinking about delivering products to enhance customer experience and increase sales.

Tags for this Online Resume: Strategic Roadmaps, Network Architecture & Infrastructure Design , Unified Communications, Contact Center Technology, Thoughtful Leader, Innovative

Regional Sales Manager Fortune 100 experience - SaaS and CRM

Sales Management and Individual Contributor role with a fast pace company selling CRM or Contact Center software - SaaS and Hosted

Tags for this Online Resume: Cloud-based, Contact Center, CRM, Nationla Account Manager

Software Operations Executive Professional Services/Consulting background

Seeking a leadership or senior contributing role in Sales or Professional Services within a mid-market to enterprise software company providing revenue or operational efficiency solutions.

Tags for this Online Resume: Customer Experience, Business Intelligence, Customer Relationship Management, Call/Contact Center, Project Management, Sales

Featured Profile

Computer Security Engineer

Investigate, evaluate, design and develop software and/or hardware security/protection technologies for the company Work with vendors to develop technical solutions to determine the company's computer security needs.

Ideal Companies: The federal government, NSA; SRNS, Georgia Power, CACI, AT&T; Microsoft;Shaw Abreva, Booz Allen, Lockheed Martin, Boeing

Tags for this Online Resume: Forensics, Snort, Wireshark, Nmap, CyberSecurity, Helix, SQL, Linux, Information Assurance, Oracle, Computer Security, Mathematics, Information Security

Senior Sales Executive - 12+ yrs exp - Telecom - Application Software - IP Technologies - Selling to Fortune Accounts

I am an accomplished and calculated risk taking sales professional, at times a bit of a maverick, with 15+ years of experience selling complex data and IP communications solutions to Fortune enterprise, Tier1/Tier2 carrier/service provider accounts as well as call center/contact center markets. I’m seeking to leverage a solid background of excellence in building sales channels and hunting direct within both startup and g...

Tags for this Online Resume: Sales Excellence, Telecom, Application Software, Network Infrastructure, IP Voice and Video, Major Accounts

Contact Center Management 15 years expertise

Tags for this Online Resume: risk management , budget development, strategic planning, call center operations, financial reporting, policies and procedures, project management , healthcare, technology management , telecommunications', VoIp, system design, information technology, acquisition and management , start-up operations , telecommunications , re-engineering, operation management, forecasting, service level agreements , contract negotiations , outsourcing , vendor management

Infrastructure & Technology

Coordinating the support and delivery of IS infrastructure services. Support of WAN, LAN, Website, Data Center Operations, Help Desk, Desktop Support, Telecommunications, Security, Internet, Intranet, and Server Administration. Engages with organizational leadership for IS service needs. Manages capital & operating budgets and staff for entire IS operations: hardware, software, network (data & voice) management, and applica...

Ideal Companies: Information Technology, Network, Help Desk, or Telecommunications support in any organization.

Tags for this Online Resume: Technology, Executive, Infrastructure, Operations, Network, Engineering