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Online Resumes with "Call Contact Center"



Global Management Executive

Global Support Operations / Multi-Site Contact Center Management / Customer Relationship Management Results-driven Management Executive with strong business savvy marked by blend of strategic, operations, technical acumen. Prior U.S. Navy Search & Rescue crewman with 12 years domestic and international corporate experience delivering significantly increased performance in senior management capacities for Fortune 500 co...

Ideal Companies: GE, HSBC, ING, Citi, Washington Mutual, USAA, Frito-Lay, Pepsico, Yum Brands, Countrywide, Intuit, Toyota Financial, other

Tags for this Online Resume: Executive, Customer Satisfaction, Customer Relations, Professional Services, Consulting, Technology, Software, Global Support, Operations, Contact Center Software, Call Center, Strategy, Team Building, Large Budgets, Project Management, Collections, Financial Services, Capital One, Aspect, Navy

Results-driven, highly accomplished Support Services professional

I would like to put my extensive experience in the Technical Services arena to work in a growing company with the drive and core competencies to achieve market dominance. I have managed all aspects of service: Call/Contact Centers, Education Services, Technical Communications, Customer Care, Service Operations, professional services, etc.

Tags for this Online Resume: Call Center Contact Center Mgmt, Project Management, Process design & process reengineering, Key Account Management, Client Relationships, performance monitoring & Metrics

Account Executive, Communications Consultant

OBJECTIVE: Accomplished Sales Professional with over 16 years of consistent quota achievement and beyond as well as revenue growth, primarily selling Telecommunications Systems, IP Telephony, Unified Communication, VoIP, Networking, PBX’s, IP-PBX’s, Voice and Data Services, connectivity between sites, local and global any and all related and peripheral applications, and advanced call/contact center, advanced solutions for c...

Tags for this Online Resume: voip, cabling, carrier services, beauty and makeup sales

Software Operations Executive Professional Services/Consulting background

Seeking a leadership or senior contributing role in Sales or Professional Services within a mid-market to enterprise software company providing revenue or operational efficiency solutions.

Tags for this Online Resume: Customer Experience, Business Intelligence, Customer Relationship Management, Call/Contact Center, Project Management, Sales

Senior Sales Executive - 12+ yrs exp - Telecom - Application Software - IP Technologies - Selling to Fortune Accounts

I am an accomplished and calculated risk taking sales professional, at times a bit of a maverick, with 15+ years of experience selling complex data and IP communications solutions to Fortune enterprise, Tier1/Tier2 carrier/service provider accounts as well as call center/contact center markets. I’m seeking to leverage a solid background of excellence in building sales channels and hunting direct within both startup and g...

Tags for this Online Resume: Sales Excellence, Telecom, Application Software, Network Infrastructure, IP Voice and Video, Major Accounts

Client Service and Operations Manager, Ft. Lauderdale

To utilize my experience and professionalism in a meaningful way with a growing organization. I am experienced successful call/contact center leader looking to offer my talent to the right company

Tags for this Online Resume: Call Center Management, Operations Management, Client Service Management, Relationship Management, Sales Management, Customer Service management

Call/Contact Center Professional - 16 years management experience

Tags for this Online Resume: call center, contact center, customer service, director, manager, leader

VP Operations with Mutilstate, Multisite, Mutilbusiness Experience

Ensure that alrernate site Health care is provided, at the highest level of clinical excellence.

Tags for this Online Resume: Home Healthcare , Dynamic leader, Call (Contact) Centers, Senior Health care market, Disease Management , Managed Care

Manager - 20 Years of Experience - Near 15473

A tenured technical manager with extensive experience in project management. Extensive leadership of engineers in the call / contact center environments around the world developing a diverse background of all aspects of call centers. This includes network call routing, call delivery, reporting, and process improvement. Other strengths: • Project Management • System Maintenance Management • Vendor Management • Resource M...

Tags for this Online Resume: Greater Pittsburgh Area, Telecommunications, Information Technology, Call Center, toll Free Routing, Aspect, Genesys

Customer Service Manager - 14 Years of Experience - Near 85041

HIGHLIGHTS OF QUALIFICATIONS: Accomplished Program Manager / Business Manager and Call Center Management Professional offering over 20 years of successful performance, proven proficiency and accomplishments in: * Senior Benefits Advisement/Consulting - Arizona State Retirement System * Healthcare / (Medicare/Medicaid) Supervisory Experience and general back ground of Appeals & Grievances - US Health Dept. * Project & Busine...

Tags for this Online Resume: Bilingual, Call Center, Customer Service, Training, Cms, Medicare, Insurance, Management, Benefits, ACD

Project Manager - 0 Years of Experience

Profile Highly analytical, organized, and results-oriented project management professional with extensive experience (16 years) in the finance industry including Human Resources, Servicing, Call/Contact Centers, Information Technology, Quality Assurance, Quality Control, Collections, Customer Care, Business Process Outsourcing (BPO), Legal, Direct and Indirect Lending (captive, bank, and finance services), Bankruptcy, Loss ...

Tags for this Online Resume: Financial, Financial Control, Financial Industry, Human Resources, Information Technology, Legal, Management, Outsourcing, Planning, PMM

Call Center Vice President - 20 Years of Experience

Tags for this Online Resume: Management, Planning, Scheduling, Strategic Planning, Account Management, AVAYA, Call Center, Desktop Computer, Hub, Interactive Voice Response