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Online Resumes with "contact center "



Senior VP Marketing- 10 plus years experience- Online, Print , Direct Sales, Contact Centers

I am confidentially exploring Senior level Marketing opportunities in the Florida area. I have comprehensive experience in strategic analysis and consulting, as well as an extensive background in business development and marketing management, including research, advertising sales, marketing, project management, as well as business-to-business marketing in print and digital media I have over ten years of experience in Sales...

The Dick Vermeil of Managers

High energy Operations professional with strong focus on loyalty and retention. Exceptional interpersonal skills, resourceful, loyal, creative and dedicated to employee and customer satisfaction.

Ideal Companies: Comcast, Citi, Verizon Wireless, Embarq, Chrysler, Toyota

Tags for this Online Resume: Client Advocate, Call Center Manager, Customer Service Director, Account Management, Program Manager, Operations Manager, Quality Manager

Bilingual Sr. Contact Center Leader

ENGINEER SUPPORT PBX ADMINISTRATION AND CONFIGURATION

I want to have a career in telecommunication field.

Tags for this Online Resume: PBX, CONTACT CENTER, PHONE NORTEL, VOIP, NORTEL 81 C, ADMINISTRATION CISCO CALL MANAGER AND PHONES

Manager of Contact Center Operation - Superior Customer Service and Sales Management

Global Management Executive

Global Support Operations / Multi-Site Contact Center Management / Customer Relationship Management Results-driven Management Executive with strong business savvy marked by blend of strategic, operations, technical acumen. Prior U.S. Navy Search & Rescue crewman with 12 years domestic and international corporate experience delivering significantly increased performance in senior management capacities for Fortune 500 co...

Ideal Companies: GE, HSBC, ING, Citi, Washington Mutual, USAA, Frito-Lay, Pepsico, Yum Brands, Countrywide, Intuit, Toyota Financial, other

Tags for this Online Resume: Executive, Customer Satisfaction, Customer Relations, Professional Services, Consulting, Technology, Software, Global Support, Operations, Contact Center Software, Call Center, Strategy, Team Building, Large Budgets, Project Management, Collections, Financial Services, Capital One, Aspect, Navy

VP of Innovation and Strategic Marketing

� Innovative and strategic thinker with proven track record for increasing market share, enhancing brand position, and growing bottom-line profits by successfully differentiating and strongly enhancing value proposition being presented to customer.

Ideal Companies: Ideo, Southwest Airlines, JetBlue, Starwood Hotels, Best Buy, Charles Schwab, The Ladders, Farecast.com, FareCompare.com

Tags for this Online Resume: Innovation, Strategy, Marketing, New Product, Market Intelligence, VP Marketing

REP II Contact Center

to provide the best customer service above and beyond for I, willing to learn.

Advertising Sales Agent

Tags for this Online Resume: Business Development, Sales Engineering Management, VoIP, Product Management, Marketing, Contact Center

Professional Call Center Trainer

A Contact center training professional with over 8 years of experience. Well-versed in multiple industries in both private and fortune 500 companies. Has in-depth knowledge of setting up a training department for call center industry, new program implementation & transition, work force management applications like CRM, and software applications. • A dynamic leader with experience in enterprise-wide strategic training manage...

Contact Center / Customer Service / Insurance Professional

Driven and highly accomplished professional with track record of success directing operations for high-volume call centers, consistently achieving improved performance. Maximize operational efficiency and customer service performance through collaborating effectively with upper management on strategic direction, as well as establishing benchmarks to promote consistent improvement. Strong analytical skills; evaluate operati...

Tags for this Online Resume: Strategic & Operational Planning, Performance Monitoring / Evaluation, Budget Management & Cost Control, Benchmarks & Objectives, Operational & Process Improvements, Team Leadership & Training

Customer Strategy, Customer Experience and Contact Center Consultant

Executive Management Consultant and leader seeking an opportunity to add value by utilizing over 12 years of expertise in helping companies transform their customer experiences through contact center service optimization, training and customer centricity for both B2C and B2B organizations.