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Professional Call Center Trainer
A Contact center training professional with over 8 years of experience. Well-versed in multiple industries in both private and fortune 500 companies. Has in-depth knowledge of setting up a training department for call center industry, new program implementation & transition, work force management applications like CRM, and software applications. • A dynamic leader with experience in enterprise-wide strategic training management, forecasting and managing budgets, client and vendor relationship building and successfully running a training department. Proven success in delivering solutions & training on target, on time, and on budget.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Fairfax, VA |
