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Online Resumes with "chat"
System Administrator - 15 Years of Experience - Near 32792
ServiceNow Certified Administrator Ticketing
Tags for this Online Resume: Tech Support, Call Center, Experienced, Customer Service, TSR, CSR, Email, Support, Active Directory, Applications, AVAYA, Billing, broadband, Call Center, Email, Support, Active Directory, Applications, AVAYA, Billing, broadband, Call Center, Email, Support, Active Directory, Applications, AVAYA, Billing, broadband, Call Center
Customer Service Professional
I have a proven history of effectively leading others to achieve service excellence within the banking and retail apparel industries. In previous positions, I’ve planned and implemented scalable call centers and poised them for growth and increased revenue. My key strengths are in organizing, quality output, leadership, mentoring, common sense decision making, practical problem solving, effective interaction and collaborati...
Tags for this Online Resume: Benchmarking performance, develop KPIs, implementing best practices, measuring performance, Microsoft Office Word Excel, managing department budgets, managing staff performance, Implementing new customer channels, Building a contact center, Developing sales goals, First Contact Resolution, department procedures
Executive Marketing Professional - Over 7 Years of Experience
Results-Oriented Advertising and Marketing Executive: Extensive experience and knowledge of strategic marketing, brand awareness, product development, and marketing strategy for a Fortune 200 client. Proven track record in successfully managing accounts, projects and staffs; generating, implementing, and executing multi-media marketing plans, managing client budget accounts and the ability to utilize campaign performance an...
Ideal Companies: NIKE, GEICO Marketing Team, Sports Center's Marketing Team, Advertising Agency, Under Armor, Adidas, NBC, Kaplan Thaler, Google, CareerBuilder, Snap Chat, Facebook.
Tags for this Online Resume: Account Executive, Account Director, Marketing, Strategy, Digital Marketing, Account Management, Client Services, Brand Development, Business Development, Branding, Team Leadership, Sales Force, Microsoft Office, SEM, SEO, Social Media, Digital Media, Conent Marketing, Direct Marketing, CRM (B2B), CRM (B2C), Database Marketing, Electronic Marketing, Customer Loyalty
Director of Customer Care
Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.
Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin
Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce
Director - 20 Years of Experience - Near 85249
SUMMARY Entrepreneurial senior leader with extensive experience growing organizations and managing contact center operations in customer service, higher education, sales, web chat, technical support, workforce management, collections, and shared services. Results-oriented and collaborative leader with experience in leveraging operational resources - people, process, technology, business partners - to improve operational eff...
Tags for this Online Resume: Management, Sales, Support, Web, Leadership, Coaching, Leadership Development, Call Center, Contact Center, Phoenix, Customer Service, Customer Experience, Sales Management, Inside Sales, Technical Support, Zendesk, MS Office, Avaya CMS, Workforce Management, Live Chat, Six Sigma
Chief Innovation Officer
Seeking to go into Wealth Management Advisor, Hedge Funds, Venture Capital, and emerging technologies. Proven executive management professional with a decade�??s worth of experience in emerging technologies, business administration and leadership within the Silicon Valley, NY, U.S. Markets, Europe, and Asia. Currently enrolled in a Media & Communications Certification Program at Full Sail University and has also studied Mob...
Ideal Companies: 8VC, Google, Chevron, Andreessen Horowitz, Social Capital, Charles Schwab, Citi Bank, Credit Suisse, PayPal, Square, Formation 8, Instagram, Facebook, Twitter, Apple, Mithril Ventures, Valor Equity Partners, Dynasty Partners, Two Sigma, New Enterprise Associates, Google Ventures, Rothenberg Ventures, SV Angel, Sequoia Capital, First Round Capital, Accel Partners & Co Inc., Lightspeed Venture Partners, Kleiner Perkins Kaufield & Byers LLC, General Catalyst Partners, Sequoia Capital, Founders Fund, Battery Ventures, Bain Capital Ventures, McKinsey, Deloitte, Bain & Capital, Citi Bank, American Express, Matrix Partners, JP Morgan, Deutsche Bank, Spark Capital, Polaris Partners, Khosla Ventures, Canaan Partners, Greylock Partners, Bessemer Venture Partners, 500 Startups, Oracle, Social + Capital Partnership, First Round Capital, Aleph, Genesis Partners, Greenlight Capital, Black Rock, Third Point Management, Snap Chat, Yelp, CalTech, Stanford University, USC Viterbi School of Engineering, Benchmark Capital, Union Square Ventures, Lowercase Capital, Index Ventures, Baseline Ventures, Floodgate, Felicia Ventures, GGV Capital, Foundry Group, Canvas Ventures, Versant Ventures, Greylock Partners, DCM Ventures, Spark Capital, Meritech Capital Partners, Venrock, Norwest Venture Partners, DST Global, True Ventures, Institutional Venture Partners, DFJ Growth, Goldman Sachs, Edward Jones, Blackstone Group, Citi Group, OrbiMed Advisors, Tiger Global Management, Bessemer Venture Partners, Mayfield Fund, Foundation Capital, Harrison Metal, Polaris Partners, Insight Venture Partners, CRV, Meritech Capital Partners, Sapphire Ventures, Flagship Ventures, IDG Capital Partners, DCM Ventures, Oak HC/FT, Scale Venture Partners, Menlo Ventures, Michael Goguen, Norwest Venture Partners, Draper Fisher Jurvetson, General Atlantic, Ernst & Young, Morningside Ventures, FirstMark Capital, Foresite Capital, IDG Capital Partners, Oxford Financial Group, LTD, Chevy Chase Trust Company, Hightower Advisors, LLC, Creative Planning, Oxford Financial Group, LTD, Canterbury Consulting, Comprehensive Financial Management, LLC, AT Investment Advisers, Inc., Plante Moran Financial Advisors, Ehrenkranz Partners, LP, Shepherd Kaplan, LLC, Brownson, Rehmus & Foxworth, Inc.Mariner Wealth Advisors, LLC.Innovest Portfolio Solutions, LLC, Convergent Wealth Advisors, LLC, Beacon Pointe Advisors, LLC, MyCIO Wealth Partners, LLC, Everett Harris & Company, Buckingham Asset Management, LLC, Mercer Global Advisors, Inc., KLS Professional Advisors Group, LLC, World Bank, Wells Fargo, Citigroup, Commerzbank, Silicon Valley Bank, Berkshire Hathaway, Blend Labs, Bank of America, Exxon Mobil, Space X, Tesla,
Marketing - Near 11722
Profile * Able to work independently, exceed and meet deadlines, and produce quality product in a fast-paced deadline-driven environment * Good team player with incredible interpersonal skills * Extensive knowledge and appreciative of interactions tools and marketing methods * Talent to recognize and search marketing and branding opportunities, which are tactical and cost efficient
Tags for this Online Resume: Sms, Ad Hoc Reports, Email, Management, Microsoft SMS, Ecommerce, Forecast, Merchandising, Marketing Management, Sales, Digital Marketing, HTML, \\\\\\\\
Collections Agent - 20 Years of Experience - Near 60608
Qualifications Customer Service Retail Manager with experience in retail and non-profit areas trained and hired new staff and been recognized as a skillful problem solver that resolves issues quickly and creatively. Ambitious quick learner who thrives in fast paced multi-tasking environment Bilingual graduate fluent in written and oral Spanish. Pier 1 Imports, Chicago IL. August - 2015 / Present Sales Lead Manager Responsib...
Tags for this Online Resume: Sales, Bilingual, Customer Service, Inventory, Payroll, Policies and Procedures, Retail
Call Center Executive | Customer Service | PMO | Process Management | Project Management | Sales | CRM
I am looking for an executive operating role within the consumer services industry. The position will be instrumental in building a world class customer center of excellence group and be a leading force in implementing the latest technologies for seamless omni- channel customer interactions. The role will serve as an advocate for the customer, have a relentless focus on innovative strategic thinking, and manage a team to g...
Tags for this Online Resume: Infrastructure, Call Center, Billing, Human Resources, Integrate, Accounts Receivable, Management, Root Cause Analysis, PMO, CRM, Sales, Customer Service, Salesforce, Project Management, Process Management
Customer Service Representative - 19 Years of Experience - Near 85308
QUALIFICATIONS * Experienced handling a high volume of inbound calls, while multitasking * Extremely confident and shows confidence over the phone, puts caller at ease * Ensure first call resolution while respecting the customers time * De-escalation * Technical/Troubleshooting support * Medical and Auto Insurance * FMLA, Long/Short term disability, enrollment, claims, All Medicare Plans, PPO, HMO, Limited Indemnity, HIPAA,...
Tags for this Online Resume: Customer Service, Billing, Email, Team Lead, APEX, Applications, Associate of the Society of Actuaries, Auto Insurance, Technical Support, Troubleshooting
Management Trainee - 15 Years of Experience - Near 25430
Tags for this Online Resume: Microsoft Project, Project Support, Critical Thinker, Problem-solver, Self-starter, Team Leader, Coordinator
Director of Digital Strategy and Transformation with more than 20 years of B2C and B2B sales and marketing experience.
Digital expert with demonstrated global digital marketing, ecommerce, marketing automation and user experience expertise. Proven Digital Strategy and Transformation experience from small companies to Fortune 500 industry leaders. Skilled at Revenue Generation and Conversion, Digital Marketing Transformation and Digital Culture, User Experience Development and Evolution, Integrated Inbound / Outbound Marketing Strategies, th...
Ideal Companies: Amazon, Johnson & Johnson, ABB, Siemens, Schneider Electric, Accenture, Boston Consulting Group, KPMG, PwC, EY, Marriott International, Delta Airlines, Kimpton Hotels and Restaurants, Adobe Systems, Deloitte, TEK Systems, VMware, Nvidia, Rightpoint, Honeywell, GE, Johnson Controls, Northwestern Mutual Life
Tags for this Online Resume: Microsoft Office Suite, Sharepoint, Google Analytics, Adobe Analytics, Salesforce.com, Eloqua, SAS, QlikView, LinkedIn, Google Adwords
