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Online Resumes with "calls"



Director, Service, Outsourcing, Client Experience - 20 Years of Experience - Near 92630

To work within company that my experience can contribute to a great customer experience, while contributing to the growth and profitability of the company.

Tags for this Online Resume: Global Service, Account Management, Customer Experience, Cost Control, Global Support, Contract management, Vendor Management, Customer Relationship Management, Management, P&L/Budget Management, CRM Management, Support, Strategic Initiatives, Warranty Management, Call Center Operations

General - 8 Years of Experience - Near 90292

Areas of Expertise * Lead generation * Presentation and speaking * Prospecting including cold calling * Negotiation and persuasion * Relationship building and maintenance * Follow up and constructive daily activities * Project management * Business intelligence * Research and strategic analysis * Tenacity and Resilience

Tags for this Online Resume: Account management, prospecting, business development, Business to business, Negotiation, Microsoft Office, Team, Presentation skills, Sales, Xerox, lead generation, Cold calling, People skills, Project management, strategic analysis, Follow up, Successful, Masters degree, business to consumer, customer service, ROI, marketing strategies, relationship building, business intelligence

Customer Service Representative

I currently work on the Member Services Non-Performance team to enhance our First call resolution as a Customer Service Representative 3. I am working on the Inventory Reduction Team for Large Group that has resulted in the lowest level of cases under sixty days in our department that there has ever been. I have worked on the Correspondence team and currently am working the fax report for the entire Large Group Department. ...

Tags for this Online Resume: Training, Call Center, Compliance, Customer Service, Fraud, Inventory, Referrals

Help Desk Specialist - 18 Years of Experience - Near 91606

PROFESSIONAL SUMMARY Professional Technical Support Analyst with more than 20 years proven troubleshooting experience. Diligent in troubleshooting technical issues to identify root causes and prevent recurrence, I am skillful in analyzing business needs and executing procedures to meet those needs. Experienced with logging service calls through BMC ticketing system. * Managed accounts through Active Directory. * Established...

Tags for this Online Resume: Configure, Microsoft, Networking, Wireless, Inventory, Procurement, Support, Technical Support, Office 365, Desktop Computer, Active Directory, ITIL, Microsoft Exchange, Exchange, Microsoft Office

Not Listed - 7 Years of Experience - Near 77377

Accomplishments: ** Supervised both Loftin Equipment and Kohler Rental Power's service-related operations ** Scheduled and assign service calls to appropriate technicians. Golden Key ** Responsible for the scheduled maintenance of Kohler generator units, ranging from 20KW-2000KW Honor Society ** Performed service invoicing and determine how and where they are to be invoiced Student Member ** Maintained and organized invento...

Tags for this Online Resume: Maintenance, Bidding, Estimating, Repair, Management, Occupational Safety and Health Act

Telecommunications Sales Agent - 20 Years of Experience

SUMMARY: Highly accomplished sales executive with a proven track record of exceeding quotas through a consultative solution selling approach. With over 20 years of selling telecom products and solutions, developed a high level of technical knowledge to include cloud solutions, hosted solutions, messaging, API's, IP Transit, Ethernet, MPLS, VOIP, transport, voice termination, data center collocation and switched access. Most...

Tags for this Online Resume: Sales, Account Management, Prospecting, Cold Calling, Proposal Development, Contract Negotiations, Quota Attainment, Pipeline Management, Sales Executive, Salesforce, Follow-through

Administrative Assistant

Pro?le My work with the Department of Human Services, provided me the experience of becoming very organized, prioritizing tasks, and meeting important deadlines. OFFICE ASSISTANT UNIVERSITY of OKLAHOMA 2014 - 2017 I am currently on assignment with the OU Outreach Sponsored Programs division. I am an administrative assistant, scanning contracts into the Document Manager and Laser?sche. I also answer phones and direct calls t...

Tags for this Online Resume: Administrative Assistant, Consulting, Proofreading, Real Estate, Services, Software, Video

Customer Service Manager - 10 Years of Experience - Near 19150

Obtain a position utilizing experience obtained through years of managerial and customer service based positions, while promoting personal growth professionally.

Tags for this Online Resume: Security, Budgetary, Accounting, Administrative Assistant, EMT, Negotiation Skills, Complaints, Billing, Call Center, CIS (Ibm Customr Info Sys)

Sales Representative

Profile Sales Professional with 20 years' experience in both inside and outside sales in a manufacturing environment involving both new customers and existing customers. Involved in all aspects of working with customers including quote to invoice management and beyond. Twenty years of inside and outside sales in a manufacturing environment.

Tags for this Online Resume: Wholesale, Sales, Sales Calls, Account Manager, Ariba, Install

Sales Representative - 16 Years of Experience - Near 33432

Summary I am a highly ambitious and experienced "C" Level Executive/Entrepreneur with a strong track record of accomplishments and a continued passion and drive to help build both successful and meaningful businesses. I started my career 30 years ago as a personal financial advisor working at several of the largest Investment Banking firms in the world, having been formerly associated with Dean Witter and Smith Barney (both...

Tags for this Online Resume: Marketing Management, Call Center, Drafting, Financials, Joint Ventures, Management, Sales, Sales Management, Accounting, Acquisitions

Business Analyst

Professional Summary My career has been characterized by diverse and increasingly responsible assignments in multiple aspects of operations management, technical training development and delivery, customer service management, business analysis, software testing and analysis, business process analysis, software implementation support, problem solving, organization change management, and project management. I possess a broad ...

Tags for this Online Resume: Test, Test Scripts, Application Design, Management, Project Management, Software, Software Implementation, Assessments, Banking Industry, Call Center, Implementation Support, Technical Writing

Customer Service Manager - 12 Years of Experience - Near 92692

Summary: A seasoned professional and team leader with over 15 years of experience is looking for a new opportunity at the Senior Management Level. With five successful startups and/or departmental turn-a-rounds to my credit and an uncanny ability to match solutions to opportunities, I have proven that I can create winning teams in diverse environments. If you are in need of a problem solver/critical thinker with excellent c...

Tags for this Online Resume: Sales, Sales Support, Project Management, Operations, Management, Technical Support, Audit, Billing, Call Center Management, Process Improvement, Training, Hiring, Mentoring, Process and Procedures, Product Development, Client Services, Budgets, Critical Thinking