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Online Resumes with "call monitoring"
Global Management Executive
Global Support Operations / Multi-Site Contact Center Management / Customer Relationship Management Results-driven Management Executive with strong business savvy marked by blend of strategic, operations, technical acumen. Prior U.S. Navy Search & Rescue crewman with 12 years domestic and international corporate experience delivering significantly increased performance in senior management capacities for Fortune 500 co...
Ideal Companies: GE, HSBC, ING, Citi, Washington Mutual, USAA, Frito-Lay, Pepsico, Yum Brands, Countrywide, Intuit, Toyota Financial, other
Tags for this Online Resume: Executive, Customer Satisfaction, Customer Relations, Professional Services, Consulting, Technology, Software, Global Support, Operations, Contact Center Software, Call Center, Strategy, Team Building, Large Budgets, Project Management, Collections, Financial Services, Capital One, Aspect, Navy
Siebel consultant
Jagdish Chandra Sabat EXPERIENCE SUMMARY: 11+ Years Experience in s/w Development out of which 8 Years of experience in CRM Consulting using Siebel (Siebel 2000 and 7.5,7.7,8.x), Vantive, Actuate Reports (Ver. 3,4,6,7,8.x), Remedy in B2B Marketplace. 3 Years in CTI Development. Experience Involved working with Clients such as Deloitte Consulting(Spain), EDS(Italy), Telefonica(Sao paulo), AOL(Singapore), ACN...
Ideal Companies: All
Team Player Looking for A Team
Looking for someplace to be an important part with room to grow
Wears Many Hats
Organized professional with great communication skills.
Ideal Companies: APD, Dell, American Airlines
Tags for this Online Resume: Call Center Manager, Customer Service Manager, Office Manager, Office Assistant
A Motivated Student
I am a woman of extreme punctuality who always exceeds above and beyond on whatever is expected. I have extensive experience in the customer service industry and I know how much of an asset a confident and well-mannered employee is to a company. I love to work with people and find myself always up for a challenge no matter what the situation. I get along great with others, but am also efficient at working diligently on my ...
Ideal Companies: Allstate, Progressive, State Farm, ADT
Tags for this Online Resume: customer service, receptionist, cerical, call center, customer representative, financial advisor
Hard working
I am a responsible individual whose strengths could be of great value to you company. Additionally, I work well with others and am self-motivated exceeding goal and expectations. I constantly strive to be better than my competition while maintaining a positive, cooperative attitude. What I possess as a person and in general, work ethics defines my personality. I am very ambitious with my strong work ethics, persistence, a...
Ideal Companies: local companys
Tags for this Online Resume: word, basic power point
All Around Customer Service Representative
I am an individual who goes above and beyond from what is expected of me. I lead by example. Not only do I meet expectations but I exceed them.
Ideal Companies: A strong organizational company with a very strong job security.
Tags for this Online Resume: Customer Service, Collections Agent, Billing Representative, Administrative Assistant
Security Guard
Looking for any part time work that I can do to supplement my disability income. I am a 61 year old man on Social Security. Any employment that I can do physically and mentally.
Ideal Companies: Fox Security-Allied Barton, Wackenhut-Pinkerton
Tags for this Online Resume: Security Guard
Directly supervised and coordinated activities of technical support specialists. Assisted associates with in depth analysis of critical customer issues. As well as performed duties such as personnel work, workforce allocation, call monitoring, performance
Career Driven, Excellence Management skills 7 years, Quality assurance Management skills 5 years, developing high performing team members
Talented career driven professional with over 12yrs of experience. Excellent management skills, Quality Assurance management skills, customer service skills and developing high performing team members, a team player. Formal counseling/evaluations management, success oriented, effectively competent in prioritizing projects, self-driven and respectably capable of governing people.
Tags for this Online Resume: Quality assurance(Mortgage), Call Center Management, Call Monitoring Management
Senior/Specialty Sales Leader - 13 years experience - Hawaiian Islands
Senior sales professional with 13 years of exceeding sales quotas even during economic downturns. Over 3 years of team leadership experience, one:one life coaching/development experience and ongoing personal/professional development.
Ideal Companies: Customer Relations Manager - Healthcare, EPIC, Allscripts, EClinical, Queen's Hospital
Tags for this Online Resume: sales, trainer, medical, CRM, EMR, Hawaii
Director Business Development, Manager New Product Development, Proposal Manager-
Help company maintain level of business and/or expand business levels by addressing the quality level of products/services taking place, implementation of new contracts, developing new products/services, setting up opportunities to attract new business clients/customers, meeting with company's staff and/or business clients to develop strategies to achieve these goals by working on tasks tied to all departments (e.g., call c...
Tags for this Online Resume: Using Microsoft software , virtual/travel job arrangement, independently and team work, RFP, RFI, grant, PMP certification candidate, communication verbal and written, communicator - staff from frontline up to Executives, commitment to achieve goals and deadlines for any assignment, PROGRAM MANAGEMENT, PROJECT MANAGEMENT, PROPOSAL MANAGEMENT ENTIRE PROCESS, QUALITY ASSURANCE Management, analysis budget data market, satisfaction survey management, call center call monitoring process management