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Customer Service Representative

Denver, CO

About Me

Industry:

Customer Service

Occupation:

Customer Service Representative
 

Education level:

High School/GED

Will Relocate:

No

Location:

Denver, CO

Work Experiences

3/2008 - Present

(private)

Entry Level

  • I have been trained at many different posts within the company, and with all of the equipment needed to complete the tasks of each post. Have done special assignments such as construction site security and providing floor security for a visiting football team. Have been posted at a college where service provided is for the safety and security of students and staff, also posted at a bank doing live scan fingerprinting for new employees. I have been posted at many sites such as art museums, the zoo, Wal-mart locations and several others. Have also been posted at sites where hand wands and magtometors are used, as well as visual searches of bags and lunch boxes.

7/2007 - 3/2008

Pizza Hut

Entry Level

  • Maintain a profitable, clean and presentable restaurant running within company standards and timelines. Keep track of all company training for myself and those who work with me. Many of my customers tell me that I am a bright spot in their day. Answer phones in a polite, professional manner and give excellent customer service. Maintain cleanliness standards throughout the restaurant. Train new employees on phones, computers, cut table, Wing Street, dough prep, and make table, as well as ensure that dishes are done to standards.

10/2003 - 11/2006

Extra Space Storage

Manager

  • Maintain a clean and presentable office and facility for potential customers and all visiting corporate persons. Marketing to many different types of businesses, for their business use or that of their customers. Make collection calls, monitor units in foreclosure status, run auction ad, handle vendors, and accounts payable as well as accounts receivable. Keep track of all company training and correspondence for myself and those who work with me. Many of my customers tell me that I am a bright spot in their day and have written compliment letters to my superiors, up to and including the owner of the company, stating that I am a very valuable asset the team.

6/2002 - 9/2003

Kingsly Management

Entry Level

  • This was a summer only position but held it for 2 summers in a row.Maintain order and obedience to safety rules and procedures. Maintain constant contact with residents and office personnel

3/2001 - 8/2001

Conoco

Entry Level

  • I have been trained in Conoco procedures and I have worked every shift from opening the store to closing the store. I work to give each and every customer the very best service I can every day. I greet them with a smile. I treat them as I would guests in my home. I have discovered that I would like to have a career not just a job.

11/1999 - 2/2000

American Express Travel

Entry Level

  • I completed travel training and booked travel plans for personnel who are employed by AT&T. I successfully used computer programs such as Works, Word and Apollo a travel base system. I found that I am not the type of person to have a career in the travel field.

6/1998 - 10/1999

Dish Network

Entry Level

  • Since starting I have been dealing with variety customers, from every part of the country and with differing levels of knowledge of the English language and skill with using the equipment. I have had the opportunity to work with customers who felt that contacting corporate headquarters to get their problems solved, and have been very effective at solving each and every problem. I used programs such as Words, Works, Excel and CSG a customer service program for cable and satellite television programming.

Education