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Online Resumes with "call monitoring"



Customer Service Supervisor

Summary Customer Service Professional I am an innovative, creative, and efficient individual with 23 years of customer service/office experience. I have supervisory experience in managing groups of 10-30 individuals and providing training and performance management. I have skills in organizing and running a call center, which includes leading meetings, call monitoring, real-time management, implementing schedules, employee ...

Tags for this Online Resume: Customer Service, Training, Appraisals, Call Center, APEX, Management, Staffing, Staffing & Recruitment, Statistics, Workforce Management

Customer Service Manager - 10 Years of Experience - Near 50321

CAREER SUMMARY CAREER ACCOMPLISHMENTS Customer Service manager with the * Created a new team to handle customer service inquires ability to find and create solutions to in a timely manner. meet corporation's customer service * Reorganization of Bi-lingual team to reduce "pain - needs. points" as they related cost effectiveness, changes included reducing pay roll expenses by 15%. * Evaluated repeat caller issues, reduced rep...

Tags for this Online Resume: Call Center, Human Resources, Monitoring, Management, Complaints, Policies and Procedures, Training, Annuity, Audit, Process Improvements

Customer Service Supervisor - 0 Years of Experience

Affiliate Broker TN License # 291250 Keller Williams Realty Current position * Set and managed appointments to show homes to prospective clients dealt Personally with lenders home inspectors pest control operators escrow companies and the like to ensure that all terms and conditions of purchase agreement were met before closing * Experienced with legal matters related to the real estate sales process * Generated lists of pr...

Tags for this Online Resume: Call Center, Quality Assurance, Team Lead, Test, Adobe, Adobe Photoshop, Customer Relationship Management, Legal, Management, Microsoft

Administrative Assistant

Tags for this Online Resume: Documentation, Audit, Payment Processing, Support, Imaging, Iris, Coding, Monitoring, Attention to Detail, Business Acumen