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Description
Summary Customer Service Professional I am an innovative, creative, and efficient individual with 23 years of customer service/office experience. I have supervisory experience in managing groups of 10-30 individuals and providing training and performance management. I have skills in organizing and running a call center, which includes leading meetings, call monitoring, real-time management, implementing schedules, employee motivation, and creating and maintaining current and historical statistical reports.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| All Calls (Aw Companies Inc.) | Call Center Supervisor | 3/2016 - 12/2017 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Macalester College | 1987 | Bachelor Degree | |
Accomplishments
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