I am a woman of extreme punctuality who always exceeds above and beyond on whatever is expected. I have extensive experience in the customer service industry and I know how much of an asset a confident and well-mannered employee is to a company. I love to work with people and find myself always up for a challenge no matter what the situation. I get along great with others, but am also efficient at working diligently on my own. I am seeking a position where I can develop and give my best to my employer.

COMPANY	POSITION HELD	DATES WORKED
JP Morgan and Chase	(Confidential)	12/2006 - 11/2007

SCHOOL	MAJOR	YEAR	DEGREE
Kaplan University	Criminal Justice	2008	Associate Degree
Paxon SAS	Psychology	2005	High School/GED Degree

Highlights:

Companies I like:

Allstate, Progressive, State Farm, ADT

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Phone etiquette

• customer service
• receptionist
• cerical
• call center
• customer representative
• financial advisor

Held 100% quality on all call monitors for the first 2 months out of training and recieved several calls of recognition for great customer service