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Online Resumes with "call center operations"
Customer Service Manager - 20 Years of Experience - Near 75146
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador
Database Administrator - 3 Years of Experience - Near 22150
PROFESSIONAL SUMMARY I have a passion for customer service and I can create innovative solutions to keep customers committed to your brand and have them coming back for more. I help companies drive profits and improve their reputation through innovative solutions, never saying no, and not closing an interaction until satisfaction is achieved. Adept at handling multiple customer requests and concerns with the utmost professi...
Tags for this Online Resume: Sales, Services, Active Directory, Adobe, Adobe Illustrator, Call Center, Complaints, Customer Service, customer service skills, Data Warehouse, sql
Customer Service Manager - 15 Years of Experience - Near 60435
Continuing to find innovative solutions to the issues that come up; achieve continuous quality improvement (while maintaining efficiencies) through a clear understanding of the technology that we use, the performance metrics that are put in place, and thorough analysis of our performance; customer loyalty through quality, empathy, and efficiency; and employee engagement through consistent direction, communication with integ...
Tags for this Online Resume: Manager, Call Center, Customer Service, Quality Assurance, Insurance
Help Desk Specialist - 15 Years of Experience - Near 18052
Profile Skilled Help Desk Technician with 13years of experience providing PC and Client/Server tech support for small to corporate sized businesses. Experience diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades POS & ATM, Experienced in technical call center operations providing service by communicating effectively with technical and non-technical staff.
Tags for this Online Resume: Configure, Connectivity, Personal Conferencing Specification (PCS), DHCP (Dynamic Host Configuration Protocol), Information Technology, Local Area Network, Wireless, POS, PCS, Microsoft Windows, it jobs, software, ATM Hardware
Customer Service Manager - 20 Years of Experience - Near 33629
CAREER SUMMARY Call Center Management professional with a progressive career and proven results managing both domestic and international call center operations. Outstanding interpersonal skills with critical strengths in organization, detail, strategic thinking, with proficiency at developing and maintaining internal and external client relationships. A results oriented, senior manager, with a hands-on management style and ...
Tags for this Online Resume: Training, Business Analysis, Business Analyst, Customer Service, Call Center, Diversity, Documentation, Recruiting, Knowledge Management, UAT, Management, Supervision, Business Continuity, customer service, call center
Customer Service Representative - 20 Years of Experience - Near 02458
Looking for a Switchboard/call center operator within 5 miles of Newton, MA 02458. Would prefer overnight shifts. Thank You.
Tags for this Online Resume: call center
Manager - 20 Years of Experience - Near 34202
Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...
Ideal Companies: Gartner, McKinsey, Tesla
Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile
Customer Service Representative - 20 Years of Experience - Near 33617
QUALIFICATIONS UMMARY Highly personable travel professional with over twenty-five years of experience in call-center operations within the travel, banking, and wireless communications industries P M a a i c t U D o E and roject anagement s n ndependent ontractor o S ept. f ducation. * t m m p c Ability o anage ultiple riorities oncurrently. * b p i r Successfully uilds roductive nterpersonal elationships. * t c e Ability o ...
Tags for this Online Resume: Architectural, Banking Industry, C Programming Language, Communications, Logistics, Microsoft Excel, Object Oriented Design, Travel, Wireless
Customer Service Manager - 17 Years of Experience - Near 30076
Operations Executive highly accomplished professional with 16+ years of diverse industry experience in leadership and management, improving customer service within the call center operations environment. This includes driving improvement in customer satisfaction, employee development and retention, and productivity for front office and back office functions. Ensures that all initiatives are executed effectively and effici...
Tags for this Online Resume: Management, Customer Relationship Management, Security, Billing, Call Center, Coding, Help Desk, Information Security, Interactive Voice Response, ISO, Call Center Director
Application Support - 20 Years of Experience - Near 63366
Professional Summary: * Extensive Call Center Operations background. Including support and development of a wide variety of client and web based applications, with heavy emphasis in Ontario Systems products. * Quality assurance, implementation, on-boarding of new clients and projects. * Experienced liaison between Account Managers, Business Units, Developers, IS/IT Departments, and Operations. * Additional experience includ...
Tags for this Online Resume: St. Louis, FACS, Customer Service, Client Relations, EPIC, Management, Applications, Microsoft, Support, Call Center
Telecomm Specialist - 4 Years of Experience - Near 45069
SUMMARY SKILLS EXPERIENCE 03/2016 to 07/2017 02/2014 to 03/2016 06/2013 to 02/2014 06/2010 to 06/2013 STONE OH 45212 C: 513-708-1924 zakstone7@gmail.com Client-focused File/records maintenance Quick learner Excellent Customer Service Skills Project Manager - Implementation Cincinnati Bell Business - Cincinnati, Ohio * Manage implementation of managed VOIP platform from contract signing through first month of billing. * Coll...
Tags for this Online Resume: customer service skills, Management, Project Management, Project Manager, Routers, Switches, Telephony, Billing, Call Center, Complaints, html, agile, it jobs, javascript
Customer Service Manager - 10 Years of Experience - Near 30102
Accomplished Call Center Operations Manager with over 15 years experience in Customer Service Support and Operations Management looking to leverage innovative leadership skills with the ability to build organizational teams and implement business processes. Ensures all organizational goals and objectives are achieved. Responsibilities range from outsourcing business, implementing new missions, new hire processes developmen...
Tags for this Online Resume: customer service, call center, customer service representative
