Description
PROFESSIONAL SUMMARY I have a passion for customer service and I can create innovative solutions to keep customers committed to your brand and have them coming back for more. I help companies drive profits and improve their reputation through innovative solutions, never saying no, and not closing an interaction until satisfaction is achieved. Adept at handling multiple customer requests and concerns with the utmost professionalism and courtesy. AREAS OF EXPERTISE * Customer Services Management * Complaint Handling & Resolution * Retail Operational Management * Customer satisfaction Enhancement * Front End Supervision * Sales Matrix Improvement * Teambuilding and Training * Cost reduction Strategy * Order Fulfillment * Authorized to open and close registers * Handle over $40,000cash Inbound/outbound sales Sales Member Services Associate Supervising Electronics and Sessional sales jurisdictions and operate cast register. Foster an atmosphere in which guests enjoy excellent services. Restock and replace merchandise. Promote sales of products and services. Access Worldwide Communications Inc International customer care marketing IT and back-office services in multiple languages across all communication channels and from multiple domestic offshore and near-shore locations. Received intensive training in CCTP BOSS and other software used in call center operational services.
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