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Online Resumes with "call center operations "



Proven Call Center Professional

I am a results-oriented, customer-focused, professional with a proven record of achievement in a fast-paced, ever-changing environment. I possess strong leadership, communication, negotiation, team-building, and problem solving skills. I have a deep understanding of call center operational issues. I am looking for a stable organization that will enable me use my expertise to impact the customer experience.

Ideal Companies: Asurion, Verizon Wireless, AT&T, Sitel, ACS

Tags for this Online Resume: outsourcing, delivery, training, learning, quality, process, improvement, analysis, NICE, Witness, Verint, coaching, curriculum, design, project, management, wireless, telecommunications, leadership, development, technical, sales

Customer service, clerical, and administrative specialist.

Highly personable professional with over ten years of combined experience in account management, customer service, administrative, and call-center operations within the sales, telecommunication, judicial, and insurance industries. Excellent internal and external customer service skills.

Ideal Companies: any

Tags for this Online Resume: Clerical, Data Entry, Administrative, Customer Service, Tech Support

Call Center Manager Expert

A professional Call Center Operations Manager with extensive experience in motivating, coaching and leading Supervisors and Customer Service Agents to meet and exceed their potential individually as well as a team. Proven results in increasing sales, customer satisfaction and implementation of metrics, standards and procedures.

Ideal Companies: Prefer local to Norwalk CT or surrounding area

Tags for this Online Resume: Manager, Call Center, Operations, Customer Service

the oprah of customer service

high energy customer service professional with exceptional interpersonal, communication skills. Resourceful, creative and loyal

Ideal Companies: muzax, blumenthal, real estate companies, travel agencies

Tags for this Online Resume: customer service

Vendor Manager/Operations Manager

Managing an outsourced vendor for better performance and higher profitability

Ideal Companies: Accenture, Earthlink, Cox

Tags for this Online Resume: Vendor Manager, Call Center Operations Manager

Extensive Call Center Workforce Management Experience

Call Center Operations professional with approximately 14 years' experience in Workforce Management and Business Analysis. Extremely dedicated individual with outstanding interpersonal and communication skills.

Ideal Companies: Progressive, Geico, Chase, Citicorp, United Health Care, World Savings, Washington Mutual, GE.

Tags for this Online Resume: Workforce Manager, Call Center Operations Manager

The Solution Driven Manager

High energy professional with great interpersonal, communication and leadership skills. Creative motivator who is loyal.

Ideal Companies: Coke, Clorox, Frito Lay, Verizon, Ford Credit, AT&T

Experienced Customer Service Manager/Supervisor

After supervising and managing customer service and consumer relations departments in a call center environment for 13 years, I have spent the last two years working at a news and entertainment weekly news paper, managing the back page content and supervising the individuals who contributed. I am looking for a new position that will utilize the experience and skills I have acquired through my Customer Service and Market...

Ideal Companies: KQED Television, KFOG radio, San Jose Sharks Consumer Realtions Dept, San Francisco Chronicle, any record labels or online music companies, Working Assetts Long Distance.

Ms. Workaholic

I'm a person who is not afraid to work. Always up for new challenges.

Ideal Companies: Goodwill Industries, Mahoney Hale, Salvation Army (ATS), IHS, Kahi Mohala, Humane Society

Tags for this Online Resume: Administrative Assistant, Customer Service, HR Assistant, Call Center Operator, Directory

Experienced Cust. Service Manager

High energy customer service professional with exceptional interpersonal, communication and leadership skills. Resourceful, creative, loyal

Ideal Companies: Reliante Energy, Center Pointe Energy, Comcast, General Motors

Tags for this Online Resume: Customer Service Manager

Exceptional Leadership Skills

Seasoned leader, excellent verbal and written skills. Fiercly loyal and ability to multi task

Tags for this Online Resume: Business Management, Director of Operations, Sales and Marketing, International Business Manager, Business Development, Sales Director

Who wants customer service!? You want Customer Service!

Highly personable Customer service professional with over five years of experince in account management, sales processing and call-center operations within various industries.

Ideal Companies: Chrysler, Google, Federal Mogul, General Motors, Oakwood Hospital

Tags for this Online Resume: Call Center, Customer Service, Medical Secretary