Occupation:Customer Service Manager |
Location:Houston, TX |
Education Level:Bachelor |
Will Relocate:No |
Description
High energy customer service professional with exceptional interpersonal, communication and leadership skills. Resourceful, creative, loyal
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
IRT of Texas | (Confidential) | 12/2005 - 8/2006 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Texas Southern University | Business Management | 1994 | Bachelor Degree |
Accomplishments
Job Skills
P&L responsibilities | |
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
Sales Support | |
Requirements Analysis & Specification |
Keywords
Responsibilities
Train, motivate and coached the Call Center Supervisors on the essential skills and tools needed to succeed in their roles.
Prioritized team goals and individual goals to effectively achieve business objectives.