Occupation:Customer Service Manager |
Location:Scottsdale, AZ |
Education Level:Bachelor |
Will Relocate:No |
Description
Managing an outsourced vendor for better performance and higher profitability

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Accenture | (Confidential) | 4/2007 - 10/2007 |
Mphasis BPO | (Confidential) | 1/2004 - 3/2007 |

Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
University of Delhi | Accountancy | 1995 | Bachelor Degree |

Accomplishments
Highlights:
Was awarded the Customer Satisfaction Champ. Most admired individual in a project of 200 peopleCompanies I like:

Job Skills

Keywords

Responsibilities
Initiated the Customer Satisfaction drive.
Led a six sigma project on AHT
