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Online Resumes with "call center operations "



Customer Service Representative

Call Center and Operations Manager

Highly motivated and successful Call Center Professional. Proven results in management of multiple projects. Superior ability to multi-task in fast paced Call Center environment

Tags for this Online Resume: management, predictive dialers, debt collection, call center, customer service, project management

Results Oriented Executive

25 years of call center. operations and business development in the collection agency business.Customer service, compliance,professionalism and outstanding production over entire career

Analyst - 10 Years Expirence - SAP

An efficient, analytical, and accomplished Business Professional and Healthcare with a demonstrated track record in call center operations, collections, retail, people and project management, Inventory, Purchasing and business development. Highly knowledgeable in developing unique and advantageous business relationships for the entire organization. Solves complex situations for internal and external customers. Audits acc...

Featured Profile

CTO, CIO - over 20 years of experience -Ecommerce - Website Operations -Online Marketing

Joseph Anthony Sorisi, CTO - CIO Hands On Leader, Team Coach and Builder of Innovative Technology Solutions and Services Mr. Joseph A. Sorisi, brings over 20 years of experience in management as a CTO and CIO with fortune and startup experience in Internet and Offline B2B and B2C businesses. He is a well rounded executive who possesses strong IT, Internet, application development, SEO marketing, business process, operat...

Tags for this Online Resume: CTO, CIO, TECHNOLOGY, IT, ECOMMERCE, INTERNET, WEB, LAMP, LINUX,,APACHE,MYSQL,PHP, SEO, EMAIL, AD, ONLINE, MARKETING, IBM,WEBSPHERE,PORTAL,J2EE,JAVA,XML,AJAX,FLASH, AGILE, WATERFALL, IDE, SOAP, PROJECT MANAGEMENT

Supervisor

Tags for this Online Resume: Call Center Operations, Quality Analysis, Mortgage Loan Servicing, Facilitation and Training, Coaching and Development, Project Management

Client Services, Sales Support & Operations Executive

extensive experience in managing multi-site operations, due diligence, sales support, call centers, training and vendor services in the financial services industry. Expertise in managing people, projects and process re-engineering. Innovative team player who enjoys serving as change agent and developing a culture of excellence with a diverse workforce. Exceptional relationship management, team building and communication ski...

Ideal Companies: Merrill Lynch, Wachovia, Prudential Securities, Sunrise Senior Living

Tags for this Online Resume: Client Services, Sales Support

Operations Manager

Highly motivated, creative, and versatile executive with over 20 years of experience in call center operations and technology, people management, team leadership, and project management. Proven performer with experience impacting the bottom line and supporting corporate objectives.

Customer Service Manager, Atlanta

A seasoned employee, with experience in developing successful sales and customer service teams and is fluent in call center operations, retail banking, employee development, account management, sales, and customer service.

Tags for this Online Resume: call center, operations manager, retail banking, customer service

Receptionist

Tags for this Online Resume: Receptionist, Administrative Assistant, Customer Service, Data Entry, Call Center Operator

Call Center Operations Executive - Sales and Service

Executive level position in large call center environment that allows me to use my experience to improve sales effectiveness and influence strategy.

Call Center Management - 8+ years experience

A manager/supervisor/trainer with approximately eighteen years of professional work experience and over eight years of customer service management experience. Very familiar with call center operations and including service level metrics, occupancy rates and call volume forecasting. Exceptional team builder and mentor with a talent for building strong, long lasting relationships with customers, staff and all levels of mana...