Highly personable professional with over ten years of combined experience in account management, customer service, administrative, and call-center operations within the sales, telecommunication, judicial, and insurance industries. Excellent internal and external customer service skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	9/2007 - Present
ApplOne/Gwinnett County Magistrate Court	(Confidential)	8/2006 - 4/2008
AppleOne/Gwinnett County Elections	(Confidential)	6/2006 - 8/2006

SCHOOL	MAJOR	YEAR	DEGREE
Towers High School	n/a	1995	High School/GED Degree

Highlights:

Companies I like:

any

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Multitasking ability

• Clerical
• Data Entry
• Administrative
• Customer Service
• Tech Support

I was personally responsible for the filing, organization, and management of all pending and disposed cases for the Gwinnett Co. Magistrate Court. I was allowed to implement my own filing system as long as it was manageable and could be easily navigated by the other employees.