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Online Resumes with "call center manager"
Executive Officer, Call Center Manager - 10 years experience
I have 23 years experience in law enforcement and 10 years as a Police Lieutenant managing three very busy police 911 emergency call centers and performing the role of the Executive Officer. With the administrative knowledge, managerial skills and leadership abilities that I possess, I believe I would be a good fit in almost any organization. I am a dedicated and loyal employee. I love being a part of a team or the team ...
Call Center Manager - 22 years experience - Phoenix
Seeking a challenging position of responsibility where my experience and abilities can be effectively utilized. Ideally, the position will provide opportunity for advancement based on my individual contributions to company goals and objectives.
Tags for this Online Resume: Manager, Supervisor, Training, Recruiting, Customer Service, Call Center, Sales
Medical or Health Services Manager - 16 Years of Experience - Near 91367
Liz Lantos 818-324-7883 liz.lantos67@gmail.com November 7, 2015 Dear All, As a professional with a history of directing teams in the call center field toward excellence in overreaching company goals, I am excited to submit my application for the available Call Center Management position on your team. My comprehensive hands-on experience will make me an excellent addition to your organization. Throughout my...
Tags for this Online Resume: Woodland Hills , Call Center , Analytical Skills , Organizational skills , Labor-Management Partnership, Team Builder , Project Management, Managerial Consulting
Call Center Manager
Customer Service Supervisor - 20 Years of Experience - Near 33467
Summary A dynamic, intelligent, dependable customer service and call center management professional with 15 years of experience. I have had the privilege of working for several companies where I have become a subject matter expert in banking, debt management, fraud related regulatory guidelines, social media and many other areas.
Tags for this Online Resume: ACH, Complaints, Help Desk, Link Access Procedure (LAP), Management, Email, Blackberry, FACETS
Seinor Customer Service/Client Services manager - 20 Years of Experience - Near 76039
Senior manager for client services, operations, vendor management or any function in the contact center / supply chain area.
Tags for this Online Resume: Operations Director, Call Center Manager, Client Relations, Inside sales, Client Services , Operations, VP call center manager, Telecommunication, Account Manager, AT&T, Business Development, Utilities, Financial, Financial Controls, Inside Sales, Sales, Account Manager, AT&T, Business Development, Utilities, Financial, Financial Controls, Supply Chain, DFW Area
Business Analyst - 20 Years of Experience - Near 75081
Professional Summary Broad product knowledge and strong customer service management experience with hands-on involvement in the telecommunications industry. Versatile background with expertise in Sales, Sales Engineering, Transport Design Engineering, Customer Service, Project Management, Application Support, Call Center Management, Network Operations and Technical Training. Highly motivated enthusiastic customer orientated...
Tags for this Online Resume: Management, Switches, Engineering, Systems Analyst, T1, Documentation, Macro (Predefined Code), Project Management
Customer Service Professional
I have a proven history of effectively leading others to achieve service excellence within the banking and retail apparel industries. In previous positions, I’ve planned and implemented scalable call centers and poised them for growth and increased revenue. My key strengths are in organizing, quality output, leadership, mentoring, common sense decision making, practical problem solving, effective interaction and collaborati...
Tags for this Online Resume: Benchmarking performance, develop KPIs, implementing best practices, measuring performance, Microsoft Office Word Excel, managing department budgets, managing staff performance, Implementing new customer channels, Building a contact center, Developing sales goals, First Contact Resolution, department procedures
Inside Sales Account Executive or Manager
To work with a dyanmic sales organization with excellent products or services, capable management, and sufficient capital to attack sales objectives.
Tags for this Online Resume: Inside Sales, Business Development Exec., Sales Management, Operations Manager, Customer Service , Call Center Manager
Business Development Manager
Summary: I'm a well-rounded Call Center Management Professional proving an exceptional ability to manage and maintain facilities in a manner that supports every department's needs and objectives with a focus on controlling costs. 24 years of call center senior management experience, QUALIFICATIONS: Long-term diversified management experience * Excelled in every facet of management * Multi-Site National responsibility * Bu...
Tags for this Online Resume: Call Center, Account Management, Attention to Detail, Budget Preparation, Budgeting, Business Development, Business Development Manager, Call Center Management
Director of Customer Care
Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.
Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin
Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce
Financial Manager, Branch or Department - 20 Years of Experience - Near 04856
Tags for this Online Resume: Call Center, Management, Retention, Consumer Lending, Equity, Training, Call Center Management, Change Management, leardership, project management