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Online Resumes with "VP call center manager"



Assistant VP - Call Center Manager 25+ years experience -Managing People & Development

Seeking a position that utilizes my service-oriented expertise and skill levels in an environment to demonstrate team efficacy, leadership, and promote quality service thereby enhancing the customer experience.

Tags for this Online Resume: ProphIT Systems, Avaya Auto Dialer, Empower, ViewStar,  Forecast, develop and implement strategies , Leadership

Customer Service Manager - 20 Years of Experience - Near 94521

To return to opportunities that will allow me to execute and further enhance my expertise in leadership and customer service in a call center environment. *Specific call center experience was from 1987 to 2007 however additional positions held as reflected below. Currently, I am retired yet looking to return to the workforce.

Tags for this Online Resume: Budgetary, Computer Telephony Integration (CTI), Customer Service, Customer Service Center, Integrate, Scheduling, Telephony, ACD, Automatic Call Distribution, Audit