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Online Resumes with "Telephony "



Administrative Assistant - 17 Years of Experience - Near 07060

Tags for this Online Resume: Administrative Assistant, Legal, Concur Travel and Expense Reporting, Maintain and schedule calendars and meetings, Networking, Telephony, Voice, Lotus Notes Matters Manager

Help Desk Specialist - 9 Years of Experience - Near 85635

PROFILE Exceptionally motivated, multi-tasking and goal-oriented Information Technology Specialist. Strong working knowledge of configurations, installations, and support of PC hardware and software. Extensive experience providing IT services for both individual and corporate users. Solid background in business development and software programming. Excellent customer service, listening, written and oral communication skills...

Tags for this Online Resume: Sierra Vista AZ Desktop Specialist, Automatic Call Distribution, Microsoft office, Hardware/Systems, Microsoft Windows, Support Services, Novell Netware, Software, Sierra Vista, AZ Help Desk, Technical Services, Trainer

Operations - 19 Years of Experience - Near 33324

I am eager to work for your company and advance in my career.

Tags for this Online Resume: Video, Iris, Computer Telephony Integration (CTI), Routers, Sales, Fiber Optics, Forklift, Inventory

Featured Profile

Data Centre Manager

To secure and maintain a customer facing support services management role that will allow me to continue to both mentor like minded customer service professionals whom share the goal of providing the highest quality of support services possible.

Ideal Companies: American Airlines and AT&T

Tags for this Online Resume: Customer Account Management, Major Incident Management, Strategic Planning, Business Relationship Management, Team Leadership, Process Management, Data Center Management, Customer Incident Escalation Management, Cisco Wireless Network Administrator, Help Desk Management, Disaster Recovery, End User Product Training, Call Center Management, ITIL, Software Integration, Vendor Management, Critical Thinking, Telephony

Project Manager - 10 Years of Experience - Near 27519

Areas of Expertise: Service Delivery, Project Management - Waterfall/Agile, Business Analysis, Transition Manager, Asset management, Capacity planning, Change management, Incident management, Problem management, CMDB. Selected Projects: * LAN Refresh - Replaced EOL Switch environment with new Core 6500 VSS cluster and 2960S stacks for access. Updated Fiber infrastructure to OM3 MM armored solution between DC's. * Cisco Voic...

Tags for this Online Resume: Accenture FOUNDATION, Agile, Applications, Asset Management, Batch Processing, BMC Software, Business Analysis, Capacity Planning, Change Management, Cisco

Not Listed

Summary Summary Summary * Leadership * Diversity and Inclusion * Teamwork Orientation * Collaboration Accomplishments: Graduate of Jones/NCTI on following courses Fiber Optic Tech/610, System Tech/410, Service Tech/310.

Tags for this Online Resume: Planning, Strategic Planning, Metrics, Quality, Quality Assurance, SAN (Storage Area Network), Telephony, Diversity, Employee Relations, Fiber Optics

Vice President - 20 Years of Experience - Near 60521

Tags for this Online Resume: Business Development, Management, Sales, Sales Executive, New Business Development, Outsourcing, Data Management, Airlines, Computer Telephony Integration, Computer Telephony Integration (CTI)

General - 15 Years of Experience - Near 30096

Areas of Expertise Succession Planning Performance Reporting Time Management Organizational and Change Management Project Management Multi-tasking Training and Development Solution Focused Cross Functional Leadership direct reports. Lead the Customer Billing team by providing direction and support in managing 60,000 lines to be billed and reconciled per month strategic to the area locations. * Developed measurements and mon...

Tags for this Online Resume: Sales, Billing, AT&T, Complaints, LNP, Quality, Quality Assurance, Quality of Service, sheets, Telephony

Customer Service Manager - 10 Years of delivering a passion for the ultimate Customer Experience - Near 46038

To help my company delight its customers their thorough understanding of their needs and expectations and then taking it one step beyond. I want to lead a team of people engaged in their work and who can grow and develop while working for me so that I can help them achieve long-term success. I want to challenge the status quo and present innovative and unique solutions to problems and do my part to encourage teamwork, colla...

Tags for this Online Resume: Leadership, Leadership Development, Process Improvements, Email, Insurance, Telephony, Voice, Book of business, Management, Microsoft PowerPoint, Customer Experience, Corporate citizenship, Quality Control

System Engineer

Qualifications: Rose Casto readily meets the requirement for a Senior System Engineer with 29 years of experience. * Has 29 years of experience supporting NSA programs including various IT and R&E projects including GROUNDBREAKER and FIBONACCI. Upgraded and built IT systems for Mission Critical projects provided system support, which included software, hardware & system networks, modified & created system graphs, modified &...

Tags for this Online Resume: Linux, Team Member, Management, Dell, Hardware/Systems, Redhat, Security, Team Lead, Test, Documentation, Flexible, Fast Learner, Networks, Build Systems, Test Systems, TS/SCI

Telecomm Specialist - 10 Years of Experience - Near 33774

Professional summary Telecommunication engineer with extensive background in telephone and data systems. Major strengths include installing, troubleshooting and repairing PBXs, telephony protocols, voice mail systems, hardware, software, gateways, PC networking and IP networks.

Tags for this Online Resume: Pbx, Support, Technical Support, Troubleshooting, Voice, Call Center, Quality Assurance, Research, Research and Development, Software

Training and Development - 14 Years of Experience - Near 90804

An instructional developer who is looking to expand my skillsets in e-learning and webinars

Tags for this Online Resume: Call Center, Project Management, Delivery Trainer, Communications, Documentation, Management, Public Speaking, Television experience, Model