Areas of Expertise: Service Delivery, Project Management - Waterfall/Agile, Business Analysis, Transition Manager, Asset management, Capacity planning, Change management, Incident management, Problem management, CMDB. Selected Projects: * LAN Refresh - Replaced EOL Switch environment with new Core 6500 VSS cluster and 2960S stacks for access. Updated Fiber infrastructure to OM3 MM armored solution between DC's. * Cisco Voice Over IP Telephony - Cisco Unified Communication Manager solution configured for high availability between sites. Cisco's IP Telephony solution enables enterprises to unify communications across applications, boosting productivity and reducing the cost of managing separate data and voice networks. * SAP BW Upgrade - Technical upgrade of DEV, QAS & PRO systems from SAP BW 3.5 to SAP BW 7.0 EHP1. * NetApp ONTAP Cluster - Deployment of NetApp FAS3220AE Clustered ONTAP system with data migration up to 10TB of existing NAS from traditional window file servers. * ADP Taxware - Project planning, execution, and risk analysis for installation and configuration of ADP Taxware and Web Tool Kit on SAP systems. * Storage Migration: Migrate all dev and production servers from VNX 5500 & 5600 to Extreme IO (XIO) storage. * As a Service Transition Lead successfully absorbed knowledge from the incumbent vendor and delivered knowledge transfer to the executives in HCL and Shire Pharmaceuticals.

Highlights:

• Accenture FOUNDATION
• Agile
• Applications
• Asset Management
• Batch Processing
• BMC Software
• Business Analysis
• Capacity Planning
• Change Management
• Cisco